Short Term HR Operations Specialist
American Student Assistance
People & HR, Operations
Boston, MA, USA
USD 40-50 / hour
THE ROLE: Short Term HR Operations Specialist
Britebound is national nonprofit that is changing the way kids learn about careers and prepare for their futures through access to career-readiness information and experiences.
Britebound fulfills its mission through free digital-first direct experiences, philanthropy, advocacy, thought leadership, groundbreaking research, and impact investing. We believe that exploring career possibilities, as early as middle school, and providing access to education-to-career pathways aligned with one’s passions and goals will result in greater confidence and long-term success for all students.
We are looking for a Human Resources Operations Specialist. This role will play a key role in keeping Britebound’s People & Culture operations running smoothly. You’ll be the go-to person for benefits administration, HR system (UKG) maintenance, and employee data accuracy — ensuring our team members have the support, tools, and information they need to thrive.
This is a great opportunity for a detail-oriented HR professional who enjoys blending data management with people-centered service, working across teams, and improving processes to make a real difference in the employee experience.
**This is a 3-month contract opportunity**
What You’ll Do:
- Benefits Administration
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Administer all employee benefit programs, including health, dental, vision, disability, life insurance, and retirement plans.
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Manage benefit enrollments, changes, and terminations within UKG and with vendors.
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Coordinate annual open enrollment, prepare communications, and assist employees with benefit selections.
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Reconcile benefit invoices and resolve discrepancies promptly.
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Serve as the primary contact for benefits inquiries and ensure compliance with COBRA, HIPAA, ACA, and ERISA.
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- Payroll Coordination
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Liaise between HR and Payroll to ensure all employee changes (new hires, terminations, pay adjustments, deductions) are accurately processed.
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Audit payroll-related data and partner with Finance on reporting and process improvements.
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Support year-end payroll and benefits processes (W-2, ACA, 1095-C).
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- HR Systems (UKG) Support
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Partner with the HRIS Lead to maintain and update data within UKG, including employee records, job changes, and organizational structure.
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Troubleshoot, test, and generate reports within UKG modules such as Core HR, Benefits, and Timekeeping.
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Run standard and ad hoc reports to support HR, Payroll, and compliance activities.
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Support HRIS projects, enhancements, and user testing to continuously improve system performance.
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Ensure accurate data flow between HR, Payroll, and Benefits systems.
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- General HR Support
- Assist with onboarding, offboarding, employee relations, and HR documentation.
- Maintain employee records with confidentiality and precision.
- Support HR programs such as performance management and engagement initiatives.
- Contribute to HR communications and employee education around benefits and HR policies.
About You:
- 4+ years of HR experience with a focus on benefits administration and HR operations.
- Hands-on experience with UKG Pro (or similar HRIS); familiarity with HRIS administration preferred.
- Knowledge of HR and benefits regulations, with strong data management and analytical skills.
- Excellent communicator with strong attention to detail and a service-oriented mindset.
- Proficient in Microsoft Office Suite, especially Excel and Outlook.
Preferred:
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HR certification (PHR, SHRM-CP, or equivalent).
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Experience in a mid-sized organization (50–500 employees).
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Demonstrated ability to streamline HR processes through technology and collaboration
Hourly Rate: $40.00 - $50.00/hr
Britebound works in a Hybrid schedule (2) two days a week in our Boston HQ. We prioritize strategic thinkers, collaborators, and work/life pros who are looking to help make a difference in kid's education and career goals.
#LI-Hybrid