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Case Investigator Sr.

Arizona State University

Arizona State University

Tempe, AZ, USA
Posted on Wednesday, September 6, 2023

Case Investigator Sr.


Campus: Tempe

Coordinator Senior

Job Description

The Investigator Senior in the Office of Student Rights and Responsibilities (SRR) provides thoughtful expertise to support student persistence and success. This position plays a significant role with the retention and success of students primarily via the determination of alleged violations of the Arizona Board of Regents (ABOR) Student Code of Conduct. The Investigator Senior engages with students, peers, and other members of the ASU community, with the goal of maintaining an environment that encourages reasoned discourse, intellectual honesty, openness to constructive change, and respect for the rights of all. The Investigator Senior may investigate individual student cases, student organization cases, Title IX cases, and any other cases that come before the Office of Student Rights and Responsibilities. This position reports to the Assistant or Associate Director of Student Rights and Responsibilities on the Tempe campus

What’s in it for you:
Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff. This package includes: (Click here to explore options)

  • Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
  • Low-cost health, dental, vision, and life insurance benefits.
  • Retirement program designed to promote long-term savings and provide income upon retirement.
  • Paid time for volunteer and professional development.
  • 10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.
  • Wellness program for preventative health education and screenings.
  • Disability and leave program for income protection.
  • Employee assistance for free and confidential behavioral health services.
  • ASU Discounts to sports/events along with discounts with ASU partnerships.
  • Flexible work arrangements are available in an alternative or hybrid schedule but will be based on the work and the needs of the university and department operations and pending leadership approval.

Job Family


Department Name

Student Rights & Responsibili



VP Code


Scope of Search


Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$51,000 per year

Close Date




Essential Duties

  • Investigates allegations of student misconduct with an emphasis on student development
  • Monitors the progress of assigned cases to provide students the opportunity to consider the ways in which their conduct may define and impact their college experience, personally, and in relation to others
  • Ensures students understand their rights and responsibilities and applying appropriate administrative actions, educational interventions, and/or disciplinary sanctions
  • Ensures a complete investigative process while maintaining detailed letters and records, including the creation of comprehensive written investigative reports
  • Collaborates with the Dean of Students, Office of General Counsel, Title IX Coordinator, Provost, University Rights and Responsibilities, ASU Police Department, Counseling, Student Advocacy and Assistance, Athletics, Academic Partners, and community partners to aid in a student’s personal development through the conduct process
  • Serves as a liaison to ASU Housing staff in the administration of conduct cases from campus residential facilities, including providing guidance and support in all aspects of the ASU conduct system
  • Provides ongoing trainings, consultations, and policy interpretations to students, faculty, staff and community members in relation to the ABOR Student Code of Conduct and the conduct process
  • Supervises undergraduate and graduate student staff, as applicable
  • Performs other duties or projects, as assigned

Minimum Qualifications

Bachelor's degree in a field appropriate to the area of assignment AND five (5) years of related experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

  • Evidence of a Master’s degree in Higher Education, Counseling, Justice Studies, Social Work, Law Enforcement or a related field
  • Experience with student housing and handling behavioral issues within a residential setting
  • Experience with clubs and organizations, including fraternities/sororities and athletics
  • Experience organizing, coordinating, and prioritizing a large workload within a fast-paced environment
  • Experience serving a diverse student population with cultural competence and sensitivity
  • Demonstrated knowledge of social media and public record searches/requests
  • Evidence of effective communication skills
  • Demonstrated knowledge of Microsoft Office applications
  • Experience with PeopleSoft and Maxient, or similar systems
  • Demonstrated knowledge of investigative techniques, student development and holistic approaches to conflict resolution
  • Demonstrated knowledge of Title IX, VAWA, FERPA, Clery, and other applicable laws and regulations
  • Experience conducting high-level investigations including alleged sexual harassment, sexual assault, or sexual violence
  • Evidence of training through ATIXA, ASCA, or comparable professional organizations
  • Evidence of training in FETI or other trauma informed training

Working Environment

  • Work collaboratively across various departments within the University as well as with diverse populations and groups
  • Use computers effectively – including inputting, reviewing and retrieving information, extended periods of viewing screen and using mouse and keyboard
  • Use critical thinking to make decisions and/or analyze data
  • Communicate effectively
  • Work collaboratively to achieve objectives

Department Statement

Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at Arizona State University and assisting them in their academic success. EOSS provides a broad range of services and support to students and prospective students ranging from outreach efforts with K-12 schools, orientation programs for new freshman, bridge programs to assist the transition to a university environment, and a wide variety of services, programs and activities for enrolled students. EOSS has direct responsibility for multiple departments across four campuses, some of which include the Dean of Students, University Housing, Health Services, Counseling Services, Disability Resources, the Memorial Union, TRIO programs, Sun Devil Fitness, Student Government, Student Media, Career Services, Access ASU and others.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.