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Academic Success Advisor

Arizona State University

Arizona State University

Tempe, AZ, USA
Posted on Saturday, September 9, 2023

Academic Success Advisor


Campus: Tempe

Academic Success Advisor

Job Description

The School of Politics and Global Studies seeks an Academic Success Advisor to join our team. The undergraduate advising team provides academic advising to in person and online Political Science and Global Studies majors, and is also a key contributor to promoting and supporting student retention and graduation. Under the supervision of the Assistant Director of Academic Services, the Academic Success Advisor guides students in making timely progress toward degree completion through a range of in-person and virtual academic counseling and support strategies. The School of Politics and Global Studies encourages opportunities for professional development and work/life balance.

Job Family

Advising & Admissions

Department Name

School of Politics & Global St



VP Code


Scope of Search


Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$43,000 - $48,000 per year; DOE

Close Date




Essential Duties

  • Serve as a professional academic advisor for the School of Politics and Global Studies in The College of Liberal Arts and Sciences primarily working with students in the school’s undergraduate degree programs (Political Science and Global Studies majors).
  • The position requires utilizing a proactive approach to academic advisement, attention to detail, strong problem-solving skills and the ability to work collaboratively with academic partners across the university.
  • Provides 1:1 as well as group academic advisement for both Online and Tempe campus Political Science and Global Studies majors to identify all academic options including, but not limited to: degrees, extracurricular activities, study abroad program(s), research, and internships; support and provide academic advice to student in selection of options best suited to student's goals.
  • Monitor student academic progress through a variety of reporting tools including eAdvisor, Advisor Portal, and Salesforce; work closely and collaboratively with students, faculty, and staff to ensure academic success and timely progress towards completion of degree.
  • Assist with academic program development and implementation.
  • Act as college/academic unit liaison to current and prospective students, faculty, staff, and external groups on issues related to academic success.
  • Work under limited or minimal supervision, handle problems, providing guidance and advice to students.
  • Respond to student questions and concerns; work with students to resolve all issues to ensure ongoing satisfaction with program and successful progress towards completion.
  • As primary liaison, connect students with academic and personal resources including, but not limited to: tutoring, coaching, counseling, and career services; provide follow up to ensure satisfaction with and effectiveness of services.
  • Work collaboratively and collegially with academic units and services throughout the university to facilitate comprehensive student support.
  • Attend meetings, workshops and professional development opportunities to retain current working knowledge of policies, procedures and programming.

Minimum Qualifications

Bachelor’s degree AND one (1) year or more previous experience in one or more of the following: advising, student recruitment/retention or related student services utilizing a proactive and innovative approach which results in demonstrated outcomes in retention, graduation, and academic planning; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

  • Evidence of Master's Degree completed at the time of application.
  • Experience at the collegiate level in academic advising (in person, online, or by phone).
  • Experience using student information systems such as PeopleSoft, Salesforce, and DARS degree audit.
  • Demonstrated knowledge of principles, practices, procedures and methods of evidence-based college academic advising strategies.
  • Experience in higher education level academic advising in an academic department.
  • Demonstrated knowledge of ASU academic structure and organization.
  • Experience in applying the principles, techniques and methods of teamwork, compromise and collaboration to produce desired outcomes.
  • Experience using Microsoft Office computer applications.
  • Experience in establishing and maintaining effective working relationships with peers, faculty, students, administration and other interested parties.
  • Experience working effectively in an environment subject to quickly changing priorities.
  • Evidence of effective communication skills.
  • Experience interpreting student needs and determining when referral to other University resources is appropriate.
  • Experience demonstrating sensitivity to needs of a diverse student population.

Working Environment

  • Performing activities in an environmentally controlled office setting. Using computer and office equipment, i.e. printers, copiers, fax machines, telephones, calculator.
  • Frequently bending, reaching, lifting, pushing, pulling, and transporting up to 25 pounds. Standing for varying lengths of time and walking moderate distances to perform work.
  • Communicate to perform essential functions.
  • Quickly changing priorities which may include and/or are subject to resolution of conflicts.

Department Statement

SPGS is an academic unit in the Social Sciences in ASU’s College of Liberal Arts and Sciences. With 32 tenured/tenure-track faculty, 13 professors of practice, 7 lecturers, as well as 14 staff members, the School offers bachelors, masters, and doctoral programs in Political Science; bachelor’s degrees in Global Studies and in Politics and the Economy; and master’s degrees in Global Security, Political Psychology, and International Affairs and Leadership. More information on our degree programs is available at: https://spgs.asu.edu/degrees. The School hosts several vibrant research centers and facilities, including the Center for Latinas/os and American Politics Research, the Center on the Future of War, and an Experimental Lab. The School also has partnerships with the ASU Leadership, Diplomacy and National Security Lab, New America, and The Melikian Center for Russian, Eurasian and East European Studies.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.