Business Analyst, ERA

96173BR

Campus: Tempe

Business Analyst

Job Description

Would you like to join an exciting, innovative organization where you can feel inspired and empowered to be creative and contribute to solutions that improve the world?  Consider joining the Knowledge Enterprise at ASU!  We are currently seeking a Business Analyst to join the Operations Project Management Office.

In this position, you will analyze business systems and user needs for a core functional area and recommend solutions to improve processes and workstreams. This position will serve as the liaison between the business organization and the technology team to design new solutions as well as troubleshoot existing issues. You will identify requirements and specifications as well as develop and execute test plans as you work with teams to build, test, and implement solutions for our customers.

Working at ASU comes with more than just the pride of belonging to the most innovative school in the nation. An equal opportunity employer, we provide an environment for team members to grow both personally and professionally and offer a range of competitive benefits to ensure that you and your family receive the support you deserve.

Job Family

Information Technology

Department Name

Operations PMO

Full-Time/Part-Time

Full-Time

VP Code

KNOWLEDGE ENTERPRISE DEV

Scope of Search

Open

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$54,375 - $75,000 per year, DOE

Close Date

03-November-2023

Category

02

Essential Duties

• Manages projects for a core functional area by preparing and maintaining implementation plans, managing project issues and ensuring project tasks are completed.
• Facilitates decision-making by communicating across project teams and functional areas; elicits requirements using interviews, requirements meetings, surveys, document analysis, site visits, business process descriptions, use cases, scenarios, and workflow analysis.
• Applies approved project methods, standards and processes to reduce total cost of ownership by applying best practices.
• Serves as liaison between the functional project team and the technology support organization. 
• Writes business process documentation.
• Consults with customer to conduct requirements gathering and solution design to address business needs. Provides information to project/development teams so that solutions meet customer's needs.
• Provides expertise in software testing design and coordinate performance of tests.
• Consults with Information Security team and PeopleSoft Security team to identify and/or develop roles specific to users and coordinates security design.
• Supports functional users in developing reports.
• Supports end-user through on-call support and problem resolution, as needed.

Minimum Qualifications

Bachelor's degree AND two (2) years of experience in procedural, management or systems analysis work; OR, Six (6) years of experience in procedural, management, or systems analysis work; OR, Any equivalent combination of experience, training and/ or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Evidence of Business Process Analysis skills, and/or User Experience Skills, or Process Optimization skills.

Working Environment

• Climate-controlled office setting subject to extended periods of being in a stationary position.  
• Constantly detects and operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.   
• Ability to clearly communicate and exchange accurate information to perform essential duties.  
• Expected to be responsive to customers, engaged in work production, resourceful, flexible, and respectful of others. 

Department Statement

For the ninth year in a row, ASU has been named the most innovative school in the nation, recognizing the university's culture of groundbreaking research and partnerships, as well as its commitment to helping students thrive in college and beyond. U.S. News and World Report has named ASU as the most innovative university all eight years the category has existed. 

ASU Knowledge Enterprise advances research, innovation, strategic partnerships, entrepreneurship, and international development. Our success arises from solutions-focused, interdisciplinary research; an entrepreneurial approach that is embedded in every school and department; and a commitment to transform society in a positive way. To learn more about how Knowledge Enterprise is a place for your career to grow, visit https://research.asu.edu/about-us/careers.  

 At Knowledge Enterprise, Operations Project Managment, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to apply anyway. We value your unique background and perspective, and you may be just the right candidate for this position or other roles on our team.   

Working at ASU has additional perks and OUTSTANDING benefits, which include health, dental, and vision insurance plans; life insurance and disability programs; sick leave and holidays; ASU/UA/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to ASU recreation and cultural activities; and more. To estimate the value of your total compensation, please visit https://cfo.asu.edu/compensation-estimator. 

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume and cover letter should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.