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Arizona State University

Arizona State University

Tempe, AZ, USA
Posted on Tuesday, June 18, 2024



Campus: Tempe


Job Description

Access ASU is dedicated to increasing access to higher education and preparing Arizona students for success through family engagement, strategic K-12 education and community partnerships. Access ASU’s programs and initiatives are designed to ensure all Arizona students graduate high school ready to thrive in college and the 21st century workforce.

The Coordinator is responsible for the efficient, effective, and accurate implementation of Access ASU Family Programs (including, WeGrad and HMDP). The coordinator reports directly to the corresponding Coordinator Senior of Family Programs, a position within Access ASU.
The successful candidate will be able to work effectively with the population served by WeGrad/HMDP as a responsive, constructive, and empathetic professional who also possesses the advanced organizational and administrative support skills necessary to help prospective students access and navigate the process required to enter Arizona State University.
The candidate must be interested in a position focused on large-scale social change, as our programs seek to help large numbers of students access higher education. The successful candidate will be able to state a clear understanding of the process through which social change takes place and describe how their professional interests and career objectives fit with his/her knowledge of social transformation. The successful candidate will be required to make public presentations, and s/he will be called upon to discuss accessibility and admissions to Arizona State University and be conversant in the subjects most pertinent to admissions, including high school preparation requirements, FAFSA, ASU applications, and partners that support ASU in these efforts. The candidate must be willing and able to make convincing presentations to parents and students about the benefits of going to college, and specifically the benefits offered to st udents by Arizona State University (ASU).
This position significantly includes regular direct client interaction in person, via digital systems, and social media. The coordinator will have demonstrated experience and success in these environments. Academic advising is a critical part of this position.
The coordinator has significant duties, including large data processing tasks managed using Salesforce and PRISMMS databases. Considerable experience is required with maintaining database information in various systems.

Schedule: In-person, 8:00 a.m. - 5:00 p.m. Monday – Friday, however, every team member must count on working during evenings and weekends. Work location is primarily at the Mercado building at the ASU Downtown Campus; however, the incumbent will be required to travel to off-campus events and other ASU campuses every day in their own vehicle.

What's in it for you:
Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff. This package includes: (Click here to explore options)

  • Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
  • Low-cost health, dental, vision, and life insurance benefits.
  • Retirement program designed to promote long-term savings and provide income upon retirement.
  • Paid time for volunteer and professional development.
  • 10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.
  • Wellness program for preventative health education and screenings.
  • Disability and leave program for income protection.
  • Employee assistance for free and confidential behavioral health services.
  • ASU Discounts to sports/events along with discounts with ASU partnerships.
  • Flexible work arrangements are available, but will be based on the work and the needs of the university and department operations and pending leadership approval.

Job Family


Department Name

Hispanic Mother Daughter Prgrm



VP Code


Scope of Search


Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$42,000-$47,000 per year ; DOE

Close Date




Essential Duties

  • Interpret program procedures, policies, goals, and objectives.
  • Use critical thinking to make decisions and/or analyze and report data/results.
  • Work collaboratively to achieve objectives and goals.
  • Communicate effectively.
  • Provide services to prospective students and their families on university admission requirements.
  • Teach the parent/student training classes as needed.
  • Lead Planning Sessions and Graduation Sessions.
  • Attend and participate in staff meetings and professional development seminars.
  • Assist and/or take primary responsibility for the production of materials as needed.
  • Answer phone calls from families looking for additional assistance or information.
  • Assist in the development of workshops, conferences, and seminars for students and their family.
  • Coordinate logistics, scheduling, and participant communications, as assigned.
  • Engage school-based staff to identify future potential students.
  • Database entry and processing tasks that are managed using Salesforce and PRISMMS.
  • Coordinate and support Slick text communications to all Family Programs and events.
  • Demonstrated knowledge of PC-based office applications and specifically Prismms and Salesforce.
  • Assist in developing and coordinating outreach strategies to meet the goals of enrolling the full demographic of Arizona students. With a focus on application, admit and enrollment to ASU.
  • Other duties as assigned.

Minimum Qualifications

Bachelor's degree in a field appropriate to the area of assignment AND three (3) years of related experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

  • Bilingual Spanish/English.
  • Demonstrated knowledge of community outreach issues related to traditionally underserved populations.
  • A professional background that includes scheduling and organizing the activities of others is highly valued.
  • Experience enhancing the academic success of diverse students is a must.
  • Experience in managing and entering information into database systems.

Working Environment

  • Sit or stand for prolong periods of time
  • Work collaboratively across various departments within the University as well as with diverse populations and groups
  • Activities are performed in-person, in an environmentally controlled office setting.
  • Use software and computer equipment (monitor, keyboard, mouse) for extended periods of office equipment (i.e., printers, copiers, telephones)
  • Lift and transport up to 35 pounds.
  • Regular activities require the ability to be flexible and adapt to quickly changing priorities.
  • Walk throughout campus for meetings or events, regardless of the weather
  • Climb stairs in locations with no elevator, such as with the mezzanine level of the MU, or Irish Hall
  • Complete a substantial amount of driving to serve the more than 4,000 students enrolled in programs. . A clean driving record, a valid Arizona driver's license, adequate automobile insurance, and a vehicle drivable for distances more than 50 miles per day are required. Employees receive travel reimbursement per applicable university policy

Department Statement

Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at Arizona State University and assisting them in their academic success. EOSS provides a broad range of services and support to students and prospective students ranging from outreach efforts with K-12 schools, orientation programs for new freshman, bridge programs to assist the transition to a university environment, and a wide variety of services, programs and activities for enrolled students. EOSS has direct responsibility for multiple departments across four campuses, some of which include the Dean of Students, University Housing, Health Services, Counseling Services, Disability Resources, the Memorial Union, TRIO programs, Sun Devil Fitness, Student Government, Student Media, Career Services, Access ASU and others.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.