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Coordinator Senior

Arizona State University

Arizona State University

West Valley City, UT, USA · Valley, NE, USA
Posted on Wednesday, July 3, 2024

Coordinator Senior


Campus: West Valley

Coordinator Senior

Job Description

Under the leadership of the Dean of Students Office- West Valley Campus, the Advocacy Coordinator Senior provides direct engagement with students, faculty, staff, families and other community members to develop a supportive action plan for students who are experiencing circumstances that are or may interfere with academic success. The Advocacy Coordinator Senior manages a caseload of students in collaboration with student services and academic
partners with the end goal of creating a success plan by connecting students with appropriate services and resources. This position reports directly to the Director for Student Advocacy and Assistance.

What's in it for you:

Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff. This package includes: (Click here to explore options)

  • Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
  • Low-cost health, dental, vision, and life insurance benefits.
  • Retirement program designed to promote long-term savings and provide income upon retirement.
  • Paid time for volunteer and professional development.
  • 10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.
  • Wellness program for preventative health education and screenings.
  • Disability and leave program for income protection.
  • Employee assistance for free and confidential behavioral health services.
  • ASU Discounts to sports/events along with discounts with ASU partnerships.
  • Flexible work arrangements are available in an alternative or hybrid schedule but will be based on the work and the needs of the university and department operations and pending leadership approval.

Currently hiring for the following shift: Monday - Friday 8:00am - 5:00pm

Job Family


Department Name

Dean of Students West



VP Code


Scope of Search


Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$50,000-$55,000 per year; DOE

Close Date




Essential Duties

  • Serve as SAA liaison for academic and university partners at the West Valley campus.
  • Manage a caseload supporting ASU students, both immersion and online.
  • Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with students and families from diverse backgrounds.
  • Coordinate action plans with students, families, staff, faculty and other necessary partners to aid with service referrals.
  • Assist in providing training to faculty, staff, and students.
  • Work independently within a case management support team.
  • Problem solve complex situations; create and implement action plans to support student needs.
  • Provide consultation to students, faculty, and staff regarding student related issues.
  • Represent the Dean of Students Office in university committees, working groups, and task forces.
  • Support retention efforts.
  • Manage highly sensitive and/or confidential information.
  • Assist with and attend campus initiatives and signature events and programs.
  • Support the overall success of Educational Outreach and Student Services by performing other duties as assigned and serving on university committees and workgroups.

Minimum Qualifications

Bachelor's degree in a field appropriate to the area of assignment AND five (5) years of related experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

  • Evidence of current or in pursuit of Master's degree in a related field.
  • Three - five years' experience in higher education or closely related setting with a demonstrated knowledge of crisis response, student conduct, student affairs administration, and case management support teams.
  • Experience working with Title IX and VAWA requirements.
  • Experience working with victims impacted by sexual, domestic, and/or interpersonal violence and/or harassment.
  • Experience assisting others in navigating through complex systems.
  • Demonstrated knowledge of educational and medical privacy guidelines.
  • Experience in communicating difficult/sensitive information with relevant parties.
  • Experience in using organizational skills.
  • Evidence of effective communication skills
  • Experience in using decision-making skills.

Working Environment

  • Sit or stand for prolonged periods of time
  • Work collaboratively across various departments within the University as well as with diverse populations and groups
  • Use computers effectively - including inputting, reviewing and retrieving information, extended periods of viewing screen and using mouse and keyboard
  • Use critical thinking to make decisions and/or analyze data
  • Communicate effectively
  • Walk throughout campus for meetings or events, regardless of the weather
  • Work collaboratively to achieve objectives
  • Climb stairs in locations with no elevator, such as with the mezzanine level of the MU, or Irish Hall

Department Statement

Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at Arizona State University and assisting them in their academic success. EOSS provides a broad range of services and support to students and prospective students ranging from outreach efforts with K-12 schools, orientation programs for new freshman, bridge programs to assist the transition to a university environment, and a wide variety of services, programs and activities for enrolled students. EOSS has direct responsibility for multiple departments across four campuses, some of which include the Dean of Students, University Housing, Health Services, Counseling Services, Disability Resources, the Memorial Union, TRIO programs, Sun Devil Fitness, Student Government, Student Media, Career Services, Access ASU and others.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.