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Medical Assistant

Arizona State University

Arizona State University

Phoenix, AZ, USA
Posted on Wednesday, July 3, 2024

Medical Assistant


Campus: Downtown Phoenix

Medical Assistant

Job Description

The Medical Assistant works as an integral member of the ASU Health Services Health Care Team in caring for the students, faculty and staff at ASU and performs both front office and back office duties. The Medical Assistant draws blood administers injections and immunizations and prepares lab samples, measures vital signs, processes patient check-ins and assists providers with patient care. This position will have varied hours and may require some Saturday coverage. In addition, this position may be scheduled at our Tempe, Polytechnic, Downtown or West campus.

What's in it for you:
Arizona State University offers a comprehensive benefits package that includes valuable employee
benefits to enhance the total compensation of its staff. This package includes:

  • Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
  • Low-cost health, dental, vision, and life insurance benefits available on day one.
  • Retirement program designed to promote long-term savings and provide income upon retirement.
  • Paid time for volunteer and professional development.
  • Wellness program for preventative health education and screenings.
  • Disability and leave program for income protection.
  • Employee assistance for free and confidential behavioral health services.
  • Flexible work arrangements are available in an alternative or hybrid schedule but will be based on the work and the needs of the university and department operations and pending leadership approval.
DAYS AND SCHEDULE: Monday - Friday, 8:00 am to 5:00 pm.

Job Family

Health Care Services

Department Name

ASUHS Downtown



VP Code


Scope of Search


Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$21.63 per hour

Close Date




Essential Duties

  • Assist in the on-site lab by drawing blood, performing CLIA waived tests and entering lab orders
  • Interview patients to obtain health history and checks pulse, temperature, blood pressure, weight, height, vision and hearing and record data accurately on patients' charts
  • Assist clinicians in therapeutic procedures such as dressing wounds and applying and removing casts
  • Responsible for taking a leadership role in cultivating, creating and ensuring student participation in ASU Spirit, Pride and Tradition while instilling institutional affiliation and college pride
  • Assist clinicians with exams and minor surgeries
  • Prepare treatment rooms, ensuring that all instruments and supplies are present
  • Administer electrocardiograms and attaching electrodes to specified areas of patient's body
  • Sterilize and clean instruments used in examinations and/or surgeries
  • Maintain a clean and hygienic environment
  • Enter patient charges and update student vaccination information on the computer
  • Process visit encounter records and maintain designated files
  • Provide training and work direction to student assistants
  • Answer telephone and provide routine information to callers, routing difficult questions to clinicians
  • Schedule appointments for clinicians and patients, including the check-in and check-out process
  • Oversee inventory and requisition supplies
  • Comply with all ADHS policies and ASUHS policies and procedures

Minimum Qualifications

Completion of an approved or accredited Medical Assistant training program; OR, having been directly supervised by the same Health Care Practitioner, or Provider Group, for at least 2000 hours before February 2, 2000.

Desired Qualifications

  • Evidence of being a Certified Medical Assistant
  • Paid experience as a Medical Assistant (1 year)
  • Experience in working in a higher education health setting
  • Experience in working with an electronic medical record (preferably PointnClick)
  • Experience in scheduling patient appointments including the check-in and check-out process.
  • Demonstrated knowledge of both front and back office duties including: phlebotomy; vaccination administration; taking patient vital signs; assisting in minor surgical procedures; women's health procedures; and preparing lab specimens for transport.
  • Experience in: orthopedic splinting; performing CLIA-waived testing (e.g. rapid strep testing, rapid flu testing; urine pregnancy testing, and urine dipstick analysis)
  • Experience working with reliable attendance and time management
  • Evidence of effective communication skills

Working Environment

  • Sit or Stand for extended periods of time, up to duration of shift
  • Enter data accurately on computer
  • Answer telephones
  • Work with diverse populations
  • Professionally communicate and interact with customer in person and on the telephone
  • Assist in examination and treatment of patients under the direction of a physician and follow standing orders
  • Interview patients
  • Measure vital signs (e.g. pulse rate, temperature, blood pressure, weight and height), and record information electronically on patients' chart.
  • Draw and collect blood samples from patients and prepare specimens for laboratory analysis
  • Prepare treatment rooms for examination of patients.
  • Possible exposure to bloodborne pathogens.
  • Specific vaccination requirements
  • Lift more than 50 pounds

Department Statement

The mission of the ASU Health Services is to provide high-quality health care that is accessible, affordable and compassionate in order to ensure the well-being and educational success of students at Arizona State University. Through our internal and external academic partners, the ASU Health Services faculty and staff are an integral part of the New American University. ASU Health Services is a member of the Mayo Clinic Care Network. ASU Health Services is fully accredited by the Accreditation Association for Ambulatory Health Care. ASU Health Services facilities are beautiful, modern, efficient, and utilize an electronic health record (Point & Click). ASU Health Services works with our other wellness departments to create a healthy campus model and our physicians and nurse practitioners play a key role working with student leaders. We are a coordinated group, practicing medicine with staff board certified physicians (with specialties in family medicine, internal medicine, emergency medicine, sports medicine, rheumatology, and adolescent medicine) and board-certified nurse practitioners. To learn more about Health Services, please visit our website at http://students.asu.edu/health.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.