Program Manager

102989BR

Campus: Tempe

Program Manager

Job Description

Educational Outreach - Access ASU is hiring a Program Manager for First Star ASU.
First Star ASU is a free, comprehensive four-year college access program that aims to provide foster youth the academic support, enrichment, and resources needed to enroll and succeed in college.
The Program Manager will perform work of considerable difficulty and independence in strategizing, administering, and coordinating outreach, programs and services, in support of serving foster youth. The ideal candidate must work well in a fast-paced, flexible environment, provide a high level of customer service to both the university and external communities, and make strong contributions both as an individual and as a team player. This position requires evidence of effective time management skills and success in being accountable for specific outcomes.
First Star ASU programming includes a monthly Saturday Academy and summer residential program.

What’s in it for you:
Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff. This package includes: (Click here to explore options)

• Tuition Reduction Program for staff members, their spouses, and dependents, available on day one.
• Low-cost health, dental, vision, and life insurance benefits.
• Retirement program designed to promote long-term savings and provide income upon retirement.
• Paid time for volunteer and professional development.
• 10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.
• Wellness program for preventative health education and screenings.
• Disability and leave program for income protection.
• Employee assistance for free and confidential behavioral health services.
• ASU Discounts to sports/events along with discounts with ASU partnerships.

Job Family

Generic

Department Name

First Star Academy

Full-Time/Part-Time

Full-Time

VP Code

EDUC OUTRCH & STDT SVCS

Scope of Search

Open

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$55,000 per year

Close Date

30-July-2024

Category

02

Essential Duties

• Act as a primary liaison with internal and external partners to identify and engage in appropriate connections and partnerships between foster youth serving organizations, local high schools, and within Access programming, university departments and colleges, working toward mutually beneficial outcomes.
• Serve as an advocate and liaison for students participating in the First Star Academy, prospective students, families and caretakers, community organizations and ASU internal partners.
• Assist with marketing and recruitment efforts targeted growing the number of foster youth graduating from high school and transitioning to a post-secondary pathway.
• Generate necessary reports documenting, monitoring progress towards program goals, and tracking for ensuring all aspects of function/program are implemented and controlled according to plan.
• Work collaboratively as part of a team to support Access ASU programs and goals.
• Support all Access ASU programs and initiatives focused on schools, families, and students.
• As part of a team, provide supervision and leadership to assigned professional and student staff to maximize impact for those served.
• Develop and deliver college readiness content, including leading presentations.
• Confer with and advise staff, students, families, and others to answer questions, provide problem solving assistance and excellent Sun Devil Service; refer to appropriate department or person when unable to respond.
• Demonstrate relentless commitment to customer service (external and internal), teamwork, and an outcomes-oriented model.
• Serve on various committees, boards, and teams in support of Access ASU goals.
• Travel to off-campus meetings and events regularly.
• Perform other duties as assigned.

DAYS AND SCHEDULE:
Work schedule will be flexible, depending on when programs are offered, to include nights and Saturdays as required. On days when programs are not offered, work schedule will be Monday - Friday, 8 a.m. - 5 p.m.
This position is an in-person position.

Minimum Qualifications

Bachelor's degree in a related field AND five years administrative/coordination experience; OR, Master's degree in field appropriate to area of assignment AND three years administrative/coordination experience; OR Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Evidence of a Master's degree.
• Experience working with foster youth.
• Experience working with diverse K-12 student population (including first generation and underserved)
• Experience in managing and supervising assigned staff.
• Experience working with K-12 school and/or higher education systems.
• Experience recruiting for outreach and/or college readiness programs.
• Experience developing and/or implementing college readiness programs.
• Experience collecting and using data to inform decisions.
• Experience in speaking, writing, and reading in Spanish/English (bilingual).
• Evidence of effective verbal and written communication skills.
• Experience managing multiple projects and prioritizing workload.
• Demonstrated knowledge of basic computer skills, including use of Microsoft Office applications

Working Environment

• Work location is primarily at ASU Tempe location; however, incumbent will regularly be required to travel to off-campus events, other ASU campuses and partner organizations and schools to perform work.
• Professionally represent department/program and Arizona State University.
• Use critical thinking to make decisions and/or analyze data.
• Research, develop, implement, and assess programs.
• Communicate effectively both orally and in writing to perform essential duties.
• Supervise professional staff.
• Supervise student staff.
• Use computers effectively - including inputting, reviewing, and retrieving information, extended periods of viewing screen, using mouse and keyboard, and sitting.
• Walk throughout campus for meetings or events, regardless of the weather.
• Use standard office equipment, including multi-line telephone, fax, copier, scanner, pc-based computer and accessories.
• Sit or stand for duration of shift, climb stairs, or walk moderate distances to perform work.
• Lift up to 15 pounds.
• Travel to different campuses and off-campus events.

Department Statement

Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at Arizona State University and assisting them in their academic success. EOSS provides a broad range of services and support to students and prospective students ranging from outreach efforts with K-12 schools, orientation programs for new freshman, bridge programs to assist the transition to a university environment, and a wide variety of services, programs and activities for enrolled students. EOSS has direct responsibility for multiple departments across four campuses, some of which include the Dean of Students, University Housing, Health Services, Counseling Services, Disability Resources, the Memorial Union, TRIO programs, Sun Devil Fitness, Student Government, Student Media, Career Services, Access ASU and others.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.