Academic Success Advisor

103334BR

Campus: Tempe

Academic Success Advisor

Job Description

The School of Historical, Philosophical and Religious Studies is seeking an energetic Academic Success Advisor with initiative, good judgment and the ability to work in a very busy and ever-changing environment. Under supervision of the Manager, Academic Advising, incumbent will serve as a key contributor to increase student retention and graduation rates university-wide, and will support students in making timely progress toward a degree through a range of academic counseling and support strategies. Incumbent will work with undergraduate traditional and non-traditional students enrolled in immersion and online degree program(s).

Job Family

Advising & Admissions

Department Name

SHPRS

Full-Time/Part-Time

Full-Time

VP Code

EXEC VP/PROVOST

Scope of Search

Open

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$45,000-$50,000 per year; DOE

Close Date

27-August-2024

Category

02

Essential Duties

• Provides 1:1 as well as occasional group academic advising, recruitment/retention, and academic success support functions to students to ensure ongoing successful progress to completion of degree program. Advising is conducted face-to-face as well as by phone, Zoom, and e-mail.
• Utilizing eAdvisor, DARS, PeopleSoft, Salesforce, etc., assists students explore a variety of academic options, register for courses and make timely progress towards completion of degree.
• Works closely with students to identify all academic options including, but not limited to: degrees, minors, certificates, extracurricular activities, study abroad program(s), research, and internships; supports and provides counsel to students in selection of options best suited to students’ goals, interests and skills.
• Monitors student academic progress through a variety of reporting tools including eAdvisor, DARS, Salesforce, and PeopleSoft.
• Works closely and collaboratively with students, faculty, and staff to ensure academic success.
• Acts as college/department liaison to current and prospective students, faculty, staff, and external groups on issues related to academic success.
• Working under limited or minimal supervision, handles problems, provides guidance and advice to students.
• Responds to student questions and concerns; works with students to resolve all issues to ensure ongoing satisfaction with program and successful progress to completion.
• As primary liaison, connects students with academic and personal resources including, but not limited to: tutoring, counseling and career services; provides follow up to ensure satisfaction with and effectiveness of services.
• Works collaboratively and collegially with academic units and services throughout the university to facilitate comprehensive student support.
• Utilizes a variety of university data and programmatic direction to promote student academic success.
• Assists with various student-focused events, such as convocation, Fall Welcome, etc., which may include attending and/or presenting.
• Assists with academic program development and implementation.
• As needed, may act as a course instructor (such as for internships, student success, or career-focused courses) .

Minimum Qualifications

Bachelor’s degree AND one (1) year or more previous experience in one or more of the following: advising, student recruitment/retention or related student services utilizing a proactive and innovative approach which results in demonstrated outcomes in retention, graduation, and academic planning; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Evidence Master’s degree in related area.
• Experience with "non-traditional" student populations (i.e. returning, transfer, online, veterans).
• Demonstrated knowledge of principles, practices, procedures and methods of evidence-based academic advising strategies.
• Experience in using internet-based research tools and Microsoft Office computer applications.
• Experience with Student Information Systems, Salesforce, and online Degree Audit programs.
• Experience adapting to and effectively utilizing new technology, practices, policies and methods.
• Experience in establishing and maintaining effective working relationships.
• Demonstrated knowledge of ASU academic structure, organization, and policies.
• Demonstrated knowledge of academic programs, colleges, departments and schools university-wide.
• Demonstrated student service orientation.

Working Environment

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds
• Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.

Department Statement

In 2008, the departments of History, Philosophy and Religious Studies joined together to create the School of Historical, Philosophical and Religious Studies (SHPRS), an academic unit of the College of Liberal Arts and Sciences. We continue to advance Arizona State University’s goals of excellence, access and impact through award winning innovative research and a commitment to supporting students both online and on-campus. As the largest transdisciplinary school in the humanities at ASU, the collaborative environment of talented faculty and students aims to create leaders of change that understand the past, present and future.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.