ASU Local Enrollment and Student Success Coach

103339BR

Off-Campus: Washington, D. C.

Academic Success Advisor, Sr.

Job Description

As the ASU Local Enrollment and Success Coach for Downtown Washington, DC, you will lead a cohort of students through their university journey from day one to graduation. Your mission is to guide them to academic success and timely graduation, while also supporting their journey through college and life. This role is multifaceted: you will mentor students in navigating admissions, academic challenges, social integration, career development, and self-care. As a builder of community, you'll create a network of trust, collaboration and empathy among your students. Additionally, you'll collaborate with the ASU Local team to recruit and welcome new students, enhancing the program's reach and impact.

During your tenure, you will become a leading expert in the development, design and delivery of an innovative college model that puts students at the center of the experience. As we grow ASU Local in California and across the nation, there will be many more career opportunities that arise for you. All opportunities start by serving our students exceptionally well and making them successful!

This role is based at the ASU’s Barrett O’Connor Building in Washington, DC.

Job Family

Advising & Admissions

Department Name

DC ASU Local Site

Full-Time/Part-Time

Full-Time

VP Code

Learning Enterprise

Scope of Search

Open

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$65,000 - $75,000 per year; DOE

Close Date

20-August-2024

Category

02

Essential Duties

Your day-to-day as an ASU Local Enrollment and Student Success Coach will include:

1. Facilitate and design engaging cohort-based student experiences for college, career and life skills. You will lead weekly sections with your cohort, facilitating discussions as well as incorporating project-based learning. By preparing engaging workshops and program activities, you will ensure that students are retained at 95%, year-over-year. You will engage deeply in cohort based signature best practices. You will collaborate with other ASU Local staff in creating scalable student support systems for all of the ASU Local campuses. On days when you are not directly leading group student sessions, you will prepare to lead them or do other programmatic activities such as event planning. As an ASU Local Enrollment and Success coach, you ensure that students are provided with a holistic education ready to take on college, career and post-graduation life aligned to meet the needs of the 21st century.
2. Support personalized student success journeys. You will check in regularly (2x per week)) one-on-one with each of your students motivating and supporting them through their college and career and life journey. You will work closely with the Site Director to track learners’ academic progress on a regular basis helping to unblock any impediments to their success. This includes providing student support on some evenings and weekends. With the support of the DC Site Director you will assist each student in identifying and exploring all their academic options, including degrees, extracurricular activities, study abroad program(s), research, and internships. In addition, you will work with the DC Site Director to identify students who require additional ASU services including but not limited to academic tutoring, mental health, financial aid, and other support. You will refer them to the appropriate provider, and follow up with students daily to ensure that they are receiving the help they need. You will support your colleagues in leveraging their relationships with professionals in the community and across industries with the goal of creating a strong career network and hands-on career aligned opportunities for students.
3. Build a cohort of ASU Local students. You will serve as an outreach and enrollment coach where you will build and leverage your relationships in the community to quickly gain the trust of partners, educators, internal colleagues as well as learners and families. Working closely with other ASU Local colleagues you will plan outreach events, facilitate workshops, recruitment events, campus tours, and presentations. You will be supporting both the student and their family through the college admissions process while representing ASU in the broader community.
4. Leverage your personal strengths to codify and continuously improve the ASU Local experience. Utilizing your experience and expertise you will be a lead or be part of group projects related to the codification and continuous development of the ASU Local model. In this capacity you will improve the toolkit and skills needed to deliver the ASU Local model effectively, at times this may include career focused projects, supervision of student leaders or other projects as the program scales. This is broad and varied based on the needs of the overarching ASU Local program and specific site needs.

This is an in-person, non-hybrid job.

Minimum Qualifications

Bachelor’s degree in related field and three (3) years or more of advising or related student services experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Evidence of a Master’s degree is preferred, however, relevant work experience is highly valued. You have earned a bachelor’s degree. Ideally, you will have a master's of education or equivalent.
• Experience in instructing, coaching, or mentoring students (3+ years).
• Experience working with first-generation students and a diverse student population.
• Evidence of how you have outperformed benchmarks in the areas of increased persistence, engagement, and goal attainment for young adults.
• Bilingual: English/Spanish preferred.
• Evidence of having designed learning experiences and curriculum with a specific focus on engaged learning & hands-on programming for small & large groups of students. This may include experiential learning, deeper learning, and place-based learning.
• Experience with recruiting and/ or enrolling in higher education setting
• Experience with student Case Management
  

Working Environment

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work.
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.
• Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
• May be required to perform tasks in the field within and/or across University campuses.
• Ability to clearly communicate to perform essential functions.

Department Statement

About the Learning Enterprise
We believe that the rigid and linear design of traditional higher education is neither an effective ladder to social and economic opportunity for all learners nor is it responsive to rapidly evolving workforce needs. ASU has responded to these challenges with the creation of Learning Enterprise (LE). We are guided by the belief that everyone should have universal access to education and opportunity. At every stage of life.

LE re-imagines the role of universities in society and evolves the design of learning offerings. These products (LE’s learning offerings) are academically rigorous, tech-enabled, and outcomes-driven. They are stackable, accessible, and evidence-based — designed to respond to the needs of students and employers with the resources and values of the university.

LE‘s initial focus is on the following areas: foundational skills and mindsets, professional and technical career skills and personal development, cultural and civic learning.

At LE, we share a common set of values that guide our work and collaboration:

Scrappy. We are undaunted by challenges. We remain undeterred by anything that stands in the way of moving our vision forward. If we fall, we get up, over and over again. If it doesn’t exist, we create it. If something doesn’t work, we try something else.

Driven. We always push to be better for ourselves, for each other, and for our students. We are not defeated or guided by the status quo. We see what could be and relentlessly pursue it.

Intentional Architects. We know our attitude towards what we are doing will determine our success. We see the big picture and take deep pride in building every block that makes up our long-term vision. We are motivated by the potential of a transformed future while remaining firmly focused on tending to the tasks in front of us today.

Leading from the heart. We deeply care about people and their well-being. Everyone is unconditionally supported. We believe in human potential and invest in continuous growth.

Candid collaborators. We share ideas and feedback at all levels. We have strong opinions loosely held and intentionally engage in debate. We strive for clarity through direct and honest communication. We know our work is better for it.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.