Financial Services Coordinator

103569BR

Campus: Tempe

Coordinator

Job Description

The W. P. Carey School of Business seeks a Financial Services Coordinator to join our collaborative Recruitment, Admission and Financial Services team of the Graduate Programs Office. The incumbent should be self-directed, service-oriented, dependable, and display sound judgment. Reporting to the Sr. Assistant Director of Financial Services, this position will provide administrative, operational, and customer service support for Financial Services within the W. P. Carey School of Business. The Financial Services Coordinator should have strong verbal and written communication skills, strong analytical skills, keen attention to detail, administrative and customer service experience, as well as a strong interest in student financial aid.

Job Family

Generic

Department Name

WPC GPO Dean

Full-Time/Part-Time

Full-Time

VP Code

EXEC VP/PROVOST

Scope of Search

Open

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$44,000 - $46,000 per year; DOE

Close Date

02-September-2024

Category

02

Essential Duties

• Counsel and advise students about financial aid eligibility, application procedures, funding options, costs, indebtedness--individualizing information to the particular needs and situations of the student
• Collaborate with internal partners - Financial Aid, Student Accounts, Accounting, and Advancement Office to resolve student concerns
• Provide daily administrative support for Financial Services, such as creating and sending scholarship award notifications, updating communication templates, monitoring and updating databases and other duties necessary to support the department
• Collect and/or analyze student data to assist in the awarding of scholarships within the state, institutional, and donor guidelines
• Assist in the development and presentation of information regarding program costs and financial aid options to prospective students during admission outreach activities
• Post scholarships and other financial aid awards to student accounts; compile supporting documentation for approval
• Provide a high level of customer service in all forms of correspondence with students, as well as internal and external partners
• Perform other duties as assigned or apparent

Minimum Qualifications

Bachelor's degree in a field appropriate to the area of assignment AND three (3) years of related experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Demonstrated knowledge of government, donor and/or institutional rules, regulations, guidelines, and procedures for awarding of financial aid.
• Demonstrated knowledge of federal Title IV financial aid programs, awarding eligibility requirements, and supporting regulations.
• Demonstrated knowledge and experience with billing systems and/or ability to interpret how billing and payments are assessed and applied to student accounts
• Experience in automated processing.
• Demonstrated knowledge of Family Educational Rights and Privacy (FERPA) requirements.
• Experience in computer software skills, such as Microsoft Office products, specifically Word, Excel, and Adobe
• Evidence of effective communication skills, exemplary customer service, and working cooperatively as a team

Working Environment

Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts Ability to clearly communicate verbally, read, write, see and hear to perform essential functions

Department Statement

The W. P. Carey School of Business at Arizona State University is the largest business school in the United States with more than 20,000 students and 120,000+ alumni worldwide. From our world-renowned faculty representing six continents to thousands of outstanding students who join us every year, the W. P. Carey School welcomes diversity and encourages global thinking.

The W. P. Carey School is internationally recognized for its leadership in business education, groundbreaking research and innovation, and renowned faculty, making us one of the top-ranked business schools in the country.

W. P. Carey prides itself on being a place “where business is personal.” Business is personal means that kindness, courtesy, and respect lead our actions. We care for each other and support one another. We’re proud of that commitment, and look forward to it shaping your experience at W. P. Carey. Learn more at wpcarey.asu.edu.

All we do at ASU is guided and inspired by the University Charter, which reads:

ASU is a comprehensive public research university, measured not by whom it excludes, but by whom it includes and how they succeed; advancing research and discovery of public value; and assuming fundamental responsibility for the economic, social, cultural and overall health of the communities it serves.

The W. P. Carey School of Business values our cultural and intellectual diversity and continually strives to foster a welcoming and inclusive environment.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.