ASU Local Enrollment and Student Success Coach

103783BR

Off-Campus: Other AZ Locations

Academic Success Advisor, Sr.

Job Description

As the ASU Local Enrollment and Student Success Coach in Yuma you will be a part of a larger ASU Local team that is growing and opening new ASU Local locations across the country. As one of the pioneering staff members of the ASU Local location in Yuma, AZ you will be responsible for recruiting and enrolling the next cohort of students. Ultimately, you will become the Student Success Coach that leads this cohort through the ASU Local student experience. You will drive the caravan for ASU Local Yuma students as they embark on their college journey and launch their careers. You will thrive from working closely with students and possess an exceptional amount of empathy and patience for working with students through every step of their college journey.

You will work closely with the Sr. Manager of Recruitment and Enrollment and Yuma Site Lead to execute Yuma and San Luis-focused recruitment strategies to expand the ASU Local program with ASU’s partner, Arizona Western College. Your initial role is to build upon existing relationships with students and key support staff at AWC that ultimately lead to AWC students applying and enrolling in the ASU Local Yuma Program. Once you guide students through the admissions and onboarding processes you will then support your student cohort throughout their educational journey. In your success coaching role, you will mentor students through their academic, social/emotional, and career journey building a community of trust, empathy, and support among students.

During your tenure, you will become a leading expert in supporting students from enrollment through degree completion. You will become a leader in designing and delivering an innovative college model that puts students at the center of the experience. As we grow ASU Local across the nation, there will be many more career opportunities that arise for you. All opportunities start by serving our students exceptionally well ensuring their success every step of the way.

This role is based in the ASU Local Yuma location in Yuma, Arizona.

Job Family

Advising & Admissions

Department Name

Yuma ASU Local Site

Full-Time/Part-Time

Full-Time

VP Code

Learning Enterprise

Scope of Search

Open

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$50,000 - $55,000 per year; DOE

Close Date

30-August-2024

Category

02

Essential Duties

Your day-to-day as an ASU Local Enrollment and Student Success Coach will include:

1. Expand college access to new cohorts of ASU Local students. In collaboration with the ASU Local, Yuma team, you support the student recruitment process and build out of the next ASU Local cohorts in Yuma, AZ. You will leverage your relationship building skills to collaborate with internal colleagues as well as learners and families. Work closely with the Sr. Manager of Recruitment and Enrollment, and the Yuma Site Director to develop a recruitment plan to recruit students from Arizona Western College. You will facilitate workshops, meetings, recruitment events, campus tours, and presentations. You will be responsible for case managing students from the moment they express interest and getting them through the entirety of the application & admission process. At times you will be supporting both the student and their family through the college admissions process.
2. Build a cohort of ASU Local students. You will lead the next ASU Local Yuma cohort by enrolling and supporting learners through a transformative college experience. You will leverage your relationships in the community to quickly gain the trust of partners, educators, internal colleagues as well as learners and families. Work closely with the Sr. Manager of Recruitment and Enrollment, and ASU Local Yuma team and community partners to recruit learners from community colleges and community-based organizations. You will collaborate with your colleagues to plan, and facilitate workshops, meetings, recruitment events, campus tours, and presentations.
3. Facilitate and design engaging student experiences. As the Fall academic term approaches, you begin to implement the ASU Local student experience and ensure that students are retained at 95%, year-over-year. Weekly you will lead block-scheduled in-person sections with your students where you will help student teams complete their group projects, facilitate student discussions, conduct field trips, or coach students on a variety of diverse topics aligned to the academic curriculum. You collaborate closely with ASU Local staff who oversee the student experience and creation of scalable student support systems for all ASU Local campuses. On days when you are not directly leading group student sessions, you will prepare to lead these sessions. You leverage your relationships with professionals in the Yuma community and across industries with the goal of creating a strong career network for students.
4. Ensure student success in college and beyond. You will check in regularly one-on-one with each of your students motivating and supporting them through their college and career journey. You will work closely with the Student Success Manager to track learners’ academic progress on a regular basis helping to unblock any impediments to their success. This includes providing student support on some evenings and weekends. You will assist each student in identifying and exploring all their academic options, including degrees, extracurricular activities, study abroad program(s), research, and internships. In addition, you will identify students who require additional ASU services including but not limited to academic tutoring, mental health, financial aid, and other support. You will refer them to the appropriate provider, and follow up with students daily to ensure that they are receiving the help they need.

This is an in-person, non-hybrid job.

Minimum Qualifications

Bachelor’s degree in related field and three (3) years or more of advising or related student services experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Evidence of a Master’s degree is preferred, however, relevant work experience is highly valued. You have earned a bachelor’s degree. Ideally, you will have a master's of education or equivalent.
• Experience in instructing, coaching, or mentoring students (3+ years).
• Experience working with first-generation students and a diverse student population.
• Evidence of how you have outperformed benchmarks in the areas of increased persistence, engagement, and goal attainment for young adults.
• Evidence of being bilingual: English/Spanish preferred.
• Evidence of having designed learning experiences and curriculum with a specific focus on engaged learning and hands-on programming for small & large groups of students. This may include experiential learning, deeper learning, and place-based learning.
• Experience with recruiting and/ or enrolling in higher education setting
• Experience with student Case Management
  

Working Environment

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work.
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.
• Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
• May be required to perform tasks in the field within and/or across University campuses.
• Ability to clearly communicate to perform essential functions.
  

Department Statement

About the Learning Enterprise
We believe that the rigid and linear design of traditional higher education is neither an effective ladder to social and economic opportunity for all learners nor is it responsive to rapidly evolving workforce needs. ASU has responded to these challenges with the creation of Learning Enterprise (LE). We are guided by the belief that everyone should have universal access to education and opportunity. At every stage of life.

LE re-imagines the role of universities in society and evolves the design of learning offerings. These products (LE’s learning offerings) are academically rigorous, tech-enabled, and outcomes-driven. They are stackable, accessible, and evidence-based — designed to respond to the needs of students and employers with the resources and values of the university.

LE‘s initial focus is on the following areas: foundational skills and mindsets, professional and technical career skills and personal development, cultural and civic learning.

At LE, we share a common set of values that guide our work and collaboration:

Scrappy. We are undaunted by challenges. We remain undeterred by anything that stands in the way of moving our vision forward. If we fall, we get up, over and over again. If it doesn’t exist, we create it. If something doesn’t work, we try something else.

Driven. We always push to be better for ourselves, for each other, and for our students. We are not defeated or guided by the status quo. We see what could be and relentlessly pursue it.

Intentional Architects. We know our attitude towards what we are doing will determine our success. We see the big picture and take deep pride in building every block that makes up our long-term vision. We are motivated by the potential of a transformed future while remaining firmly focused on tending to the tasks in front of us today.

Leading from the heart. We deeply care about people and their well-being. Everyone is unconditionally supported. We believe in human potential and invest in continuous growth.

Candid collaborators. We share ideas and feedback at all levels. We have strong opinions loosely held and intentionally engage in debate. We strive for clarity through direct and honest communication. We know our work is better for it.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.