Academic Success Advisor

104226BR

Campus: Tempe

Academic Success Advisor

Job Description

Driven by a strong purpose to impact the world in the fields of geography, geographic information science, and urban planning, the School of Geographical Sciences and Urban Planning is a growing unit within ASU. To serve our population of almost 900 students, around 70% of which are online, the undergraduate advising team is seeking an enthusiastic and motivated full-time Academic Success Advisor to join us in providing the best student services! Under general supervision of the Advising Manager, the Advisor primarily works with undergraduate students in the school’s five degree programs and four minor/certificate programs. The position requires attention to detail, strong problem solving skills and the ability to work collaboratively with academic partners across the university. A strong background and comfort level with technology is required as the position requirements include using multiple technology-based platforms.

Job Family

Advising & Admissions

Department Name

School of Geog Sci & Urban Pln

Full-Time/Part-Time

Full-Time

VP Code

EXEC VP/PROVOST

Scope of Search

Open

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$46,000 - $48,000 per year; DOE

Close Date

13-September-2024

Category

02

Essential Duties

• Provide 1:1 as well as group academic advising to all undergraduate SGSUP programs to ensure ongoing successful progress to completion of degree programs.
• Proactively monitors student academic performance; addresses, responds to, and works to resolve student concerns, questions, or issues.
• Work closely with students to identify all academic degree options including, but not limited to: degrees, certificates/minors, tutoring, success coaches, career services, counseling, extracurricular activities, research, and internships.
• Perform administrative tasks related to student enrollment, registration, orientation, and degree completion.
• Participate in student recruitment, outreach, retention and engagement activities.
• Serve as college/department liaison to current and prospective students, staff, and external groups on issues related SGSUP programs.
• Maintain comprehensive, detailed and accurate student records using university-wide systems.
• Utilize PeopleSoft, DARS, Salesforce, e-Advisor, E2E and other tools and technology to aid student success and excellent service.
• Provide support and counsel to students in selection of options best suited to student academic and personal resources; make appropriate campus referrals.
• Communicate with University partners including The College, units under The College, Registrar, Financial Aid, and SGSUP Graduate Advising.
• Engage in professional development to remain current in the field.
• May participate in various unit, college and university committees as appropriate.
• Other duties as assigned.

Minimum Qualifications

Bachelor’s degree AND one (1) year or more previous experience in one or more of the following: advising, student recruitment/retention or related student services utilizing a proactive and innovative approach which results in demonstrated outcomes in retention, graduation, and academic planning; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Evidence of a Master’s Degree in a related field AND one (1) year or more previous experience in one or more of the following: academic advising, student recruitment/retention, related student services and/or teaching in an institution of higher education.
• Demonstrated knowledge of principles, practices, procedures and methods of evidence-based academic advising strategies.
• Experience working with undergraduate students in higher education/college level academic advising.
• Evidence of effective communication skills.
• Experience in being collaborative, having a positive outlook, and being flexible.
• Experience in using problem solving, critical thinking,and time management skills; and having to rapidly adapt and effectively utilize new technology, practices and policies.
• Experience using student information systems and other advising technology in support of student success and graduation (i.e.PeopleSoft, DARs, Salesforce, AppXtender).
• Experience in using Microsoft Office applications (i.e., Word, Excel,Access, PowerPoint, Outlook, Teams) and Google Workspace (i.e.Docs, Sheets, Forms).
• Experience providing student success services utilizing online platforms (Zoom, Slack, text, email).
• Demonstrated knowledge of ASU’s academic structure and organization; academic programs, colleges, and departments university wide
• Experience working in a fast paced and high-volume advising unit.

Working Environment

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work.
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.
• Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
• Visual acuity and manual dexterity associated with daily use of desktop computer.
• Works from general instructions on standard job duties and specific directions/instructions on new assignments.
• This position is eligible for hybrid work after a training period. Hybrid work is in arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location, after Director approval. This position is not fully remote.

Department Statement

SGSUP is an academic unit within the division of Social Sciences in The College of Liberal Arts and Sciences (The College). SGSUP has a large research portfolio spanning a broad range of sponsors. The College is the largest college at ASU and is organized in a divisional structure comprised of the Humanities, Natural Sciences, and Social Sciences. The atmosphere is collegial, priorities are fluid and demands for assistance come from many directions. This position provides an opportunity to exercise initiative, work with very diverse populations and enhance leadership skills.

The College offers the greatest choice and diversity of studies of any school at Arizona State University, the largest public university in the United States. In addition to top academic programs, award-winning faculty, and state-of-the-art lab and research facilities. The College offers unique opportunities to explore a vast spectrum of academic disciplines - from science and math to languages and philosophy - that few other colleges and universities can provide. The College has 90+ undergraduate majors and 140+ graduate degrees housed in 23 interdisciplinary schools and departments. The College is redefining liberal arts and sciences education for the 21st century.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.