Associate Director

104404BR

Campus: Downtown Phoenix

Assoc Director

Job Description

Under the administrative direction of the Director of Student Connection and Community (SCC) and the
Director of Student Unions and Centers, the Associate Director of Student Connection and Community
provides input and local oversight for the design, administration, delivery, supervision and fiscal
management of Student Connection and Community on the Downtown Campus.

Under the direction of the Director of Student Connection and Community, the Associate Director will be
responsible for efforts related to leadership programs, student activities, clubs and organizations, and
University wide events such as Fall Welcome, Family Weekend, Homecoming, etc.

Under the direction of the Director for Student Unions and Centers, the Associate Director will be
responsible for the day to day operations of the Student Center at the Post Office which includes
management of room reservations, asset inventory, work order management, audio-visual technical
support and serving as the first point of contact for any building emergencies or concerns.

This role is also responsible for the supervision, hiring, training, evaluation, and time approval of
approximately 30 student employees and student leaders, playing a key role in student employee skill
building/development and enhancing the student employment program in the Student Center and
supporting student-led programming initiatives.

Arizona State University offers a comprehensive benefits package that includes valuable employee
benefits to enhance the total compensation of its staff. This package includes: (Click here to explore
options)

Tuition Reduction Program for staff members, their spouses, and dependents, available on day
one.

Low-cost health, dental, vision, and life insurance benefits.
Retirement program designed to promote long-term savings and provide income upon retirement.
Paid time for volunteer and professional development.
10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.
Wellness program for preventative health education and screenings.
Disability and leave program for income protection.
Employee assistance for free and confidential behavioral health services.
ASU Discounts to sports/events along with discounts with ASU partnerships.
Flexible work arrangements are available in an alternative or hybrid schedule but will be based on
the work and the needs of the university and department operations and pending leadership
approval.

Currently hiring for the following days and hours: Monday Friday 8:00am - 5:00pm This position is
salaried and will minimally work a 40-hour work week and requires availability on nights and weekends,
as needed, for ASU programs and events. Work location is primarily at the Downtown Campus; however,
incumbent will be required to travel to other ASU campuses and occasionally to off-campus events.

Job Family

Generic

Department Name

SCC DPC

Full-Time/Part-Time

Full-Time

VP Code

EDUC OUTRCH & STDT SVCS

Scope of Search

Open

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$65,000 per year

Close Date

20-September-2024

Category

04

Essential Duties

• Under the direction of the SCC Director, leads the Downtown campus for SCC in strategic planning and provides local leadership for the planning, implementation, delivery and evaluation of programs and services, and reporting that are consistent with university and Educational Outreach and Student Service's mission and goals.
• Supports the Dean of Student's office at the Downtown Campus in creating a unique student experience on that campus. This includes participating in local meetings, supporting local initiatives and overall enhancement of the student experience.
• Assist with student organizational advising and support, through supervision of staff and
• advisement of students.
• Enhance the student experience downtown and University wide through advising and supervising staff who advise the Programming and Activities board.
• Collaborate with the Dean of Students and the Cultural Connections team in supporting a strategic plan for enhancing the diverse student experience and Culture@ ASU.
• Monitor daily operations of the Student Center to ensure safe, clean, well-maintained facilities are provided to users.
• Oversee Mazevo scheduling software and lead the student team to ensure high-quality service to student, staff, and external entities interested in reserving rooms and using facilities for events.
• Set staffing expectations for the Information Desk and event shifts with appropriate service hours to manage all building needs.
• Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with members of the community and the community at large from diverse backgrounds.
• Advance student experiences to cultivate community, healthfulness, and skill building
• Support University wide events, such as Move in and Welcome Week, Homecoming and Family Weekend. Leads efforts in two University Wide events for Homecoming Week.
• Develops, maintains, and implements department policies and procedures.
• Participates in assessment efforts within the department, including basic tracking of activities, program evaluation, and measurement of learning outcomes.
• Makes suggestions to resolve problems and issues affecting the department and directs measures to improve the effectiveness and efficiency of the department.
• Support SCC Director with contract responsibilities for major campus initiatives including performance related activities and strategic partnerships
• Accountable for fiscal issues related to Downtown Campus SCC, including budgeting, budget tracking, year-end forecasting, and development of new revenue streams.
• Develops and maintains strong, professional, interpersonal relationships with student leaders.
• Leads in the recruitment, hiring, training, development, supervision evaluation of professional staff for SCC on the Downtown Campus. Assist in the recruitment, hiring, training, development, supervision, evaluation of professional staff in SCC, as appropriate, to ensure effective staff performance across campus locations.
• Serve in an advisory role with ASASU.
• Co-Advises the Sun Devil Leadership Council for the Downtown Campus.
• Ensure the responsible planning and expenditure of fiscal resources in a manner consistent with all university policies and procedures and applicable local, state, and federal laws.
• Demonstrate role modeling, ethical decision-making, cultural competency, responsible management, and leadership for students through all actions and communications.
• Represent Educational Outreach and Student Services (EOSS) through attendance and active participation at campus, university and off-campus committees, events and programs

Minimum Qualifications

Bachelor's degree in a field appropriate to the area of assignment AND seven (7) years of related administrative experience, which includes four (4) years of supervisory experience; OR, Eleven (11) years of related administrative experience, which includes four (4) years of supervisory experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Evidence of a Master's Degree in Higher Education or related field.
• Experience in a university setting.
• Demonstrated knowledge of student development theory and practices.
• Experience in advising student organizations.
• Demonstrated knowledge of management and supervisory practices.
• Demonstrated knowledge of budget management and contract execution.
• Demonstrated knowledge of strategic planning principles and practices.
• Experience in effectively managing, supervising and evaluating staff.
• Experience in establishing and maintaining effective working relationships.
• Experience as a team-oriented leader, able to effectively manage complex situations involving numerous and sometimes competing priorities.
• Comfortable working in a fast-paced, results oriented environment.

Working Environment

Communicates effectively both orally and in writing
Professionally represents department/program
Use computers effectively including inputting, reviewing and retrieving information
Work collaboratively across various departments and campuses within the University as well as
with diverse presentations to groups
Develop and deliver presentations to groups
Ability to lift 25 lbs
Sit and stand for prolonged periods of time
Uses critical thinking skills to make decisions and/or analyze data

Department Statement

Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at
Arizona State University and assisting them in their academic success. EOSS provides a broad range of services and support to students and prospective students ranging from outreach efforts with K-12 schools, orientation programs for new freshman, bridge programs to assist the transition to a university environment, and a wide variety of services, programs and activities for enrolled students. EOSS has direct responsibility for multiple departments across four campuses, some of which include the Dean of Students, University Housing, Health Services, Counseling Services, Student Accessibility and Inclusive Learning Services, the Memorial Union, TRIO programs, Sun Devil Fitness, Student Government, Student Media, Career Services, Access ASU and others. The purpose of Student Connection and Community is to provide a holistic approach to the student experience, recognize and affirm each student as individuals, and demonstrate the interconnectivity between our students and the communities they influence.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.