Program Coordinator PRN

104931BR

Campus: Tempe

Program Coordinator PRN

Job Description

The Deer Valley Petroglyph Preserve is in need of visitor and education assistance including front desk admission support, visitor guidance and direction on onsite activities and delivering historical and cultural presentations through tours and lectures.

Under the direction of the Assistant Director and working with site staff, the assigned work activity maintains the current high level of service to visitors and provides consistent operational support.

This is a PRN (as needed) position with flexible hours, dependent on the site's requirements and visitor volume.

Job Family

Business Operations

Department Name

Shesc

Full-Time/Part-Time

PRN

VP Code

EXEC VP/PROVOST

Scope of Search

Open

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$16.73 per hour

Close Date

02-October-2024 is the initial close date. Applications will continue to be accepted and reviewed every week until all positions are filled.

Category

02

Essential Duties

• Provides historical and cultural information to visitors specific to the preserve.
• Maintains positive visitor relations through on-going interaction in the museum.
• Assists visitor admission in coordinating and directing visitors through the site and petroglyph trail.
• Greet and orient visitors, answering basic questions about the site and the museum’s program’s answer inquires in person and on the phone, and sell/process admission and memberships.
• Cash handling: opening and closing register, collect admissions and museum store sales; maintain order and cleanliness of the front desk, gallery and museum store.

Minimum Qualifications

Bachelor's degree in field appropriate to area of assignment AND two years administrative/coordinator program experience; OR, Six years of progressively responsible administrative/coordinator program experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Experience in customer service.

• Evidence in effective communications skills.

• Demonstrated knowledge of museum visitor presentation and interaction.

• Demonstrated knowledge of Sonoran Desert wildlife, plants, and cultures.

• Experience in community outreach events and visitor engagement.

• Demonstrated knowledge of retail product service as it relates to customer service.

• Experience in cash management and reporting for public admission and product sales, general recordkeeping, and cashiering, including the use of credit card machines.

• Demonstrated working knowledge of MS Office Suite including Word, Excel, PowerPoint, and Clover.

• Demonstrated knowledge of general office procedures and practices.

Working Environment

The Visitor and Education Assistant will work in a dynamic environment that includes both an indoor, environmentally controlled museum facility and outdoor trail areas. The position involves:

• Frequent interaction with visitors and staff, requiring professional communication and representation of the museum and the center.
• Guiding and walking with tour groups over short distances, including walking up to 1 mile.
• Analyzing processes and using critical thinking to resolve issues and make decisions in real-time.
• Using computers and related equipment for extended periods, including data entry, retrieving information, and prolonged viewing of screens.
• Sitting or standing for extended periods, with occasional bending, reaching, lifting, pushing, and pulling of objects up to 25 pounds.
• Occasional outdoor activity in varying weather conditions, primarily when guiding visitors along the petroglyph trail.
• Requires flexibility to move between indoor and outdoor environments and the ability to perform tasks independently and collaboratively.

Department Statement

Known for its leadership in innovative education and research, the School of Human Evolution and Social Change includes one of the nation's top-ranked anthropology programs and the largest and most research-productive transdisciplinary anthropology faculty in the nation. Staying true to our four-field anthropological origins means we remain committed to leveraging a long-term, comparative, and holistic perspective on human origins and diversity to understand and address complex problems, now and for the future, and a deep concern for community engagement and social justice. In addition to anthropology, our students can earn degrees in global health and applied mathematics for the life and social sciences. We are also known for our high-quality study abroad, field school programs and research apprenticeship opportunities for our ~1,000 undergraduate majors and ~100 graduate students.

We offer a dynamic, collegial, and challenging work environment due to the pace of innovation, complex array of research and academic programs, and high-profile initiatives. SHESC is one of the largest social science units in the College of Liberal Arts and Sciences, ASU's largest and most diverse college. For complete information, see http://shesc.asu.edu/.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

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In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.