Student Support Coordinator

105456BR

Campus: Tempe

Student Support Coordinator

Job Description

The Department of Psychology seeks a full-time Student Support Coordinator for the Clinical Psychology PhD program to assist the Clinical Area Head and co-Directors of Clinical Training in the administration of the Clinical area and support clinical graduate student success. Broad responsibilities of the position include liaising with the Graduate College for all ASU processes and procedures for Clinical Psychology graduate students; assisting with graduate student recruitment, admission, and orientation for the clinical program; meeting with graduate students to assist with course scheduling and mapping plans of study; managing academic records for current graduate students and alumni; collecting and organizing required data for accreditation reports; coordinating practicum and internship placements. This position will also provide back-up support and assistance to the Student Support Coordinator for the Master’s in Addiction Psychology and Graduate Addiction Certificate programs. This position will be supervised by the clinical area head and co-directors of clinical training and will involve an approximately 80/20 percent time split working with the clinical area team and the graduate studies program manager and team.

Job Family

Advising & Admissions

Department Name

Psychology

Full-Time/Part-Time

Full-Time

VP Code

EXEC VP/PROVOST

Scope of Search

Open

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$53,000 - $62,600 per year; DOE

Close Date

04-November-2024

Category

02

Essential Duties

The duties for the Clinical Specialization Student Support Coordinator include the following:

• Manage the administrative process for Clinical Specialization PhD students, and assist the departmental StudentSupport Coordinators for the Master’s in Addiction Psychology and Graduate Addiction Certificate programs.
• Interact with diverse groups of ASU faculty, staff, students, and the general public; interpret and guide students,faculty, and staff with adhering to and complying with university, college, Department, and program-levelacademic guidelines, policies, and procedures, as they relate to recruitment, retention, degree progression, andgraduation. Attend relevant Graduate College and departmental meetings.
• Attend Clinical Specialization faculty meetings. Collect necessary documentation needed for agenda topics, takemeeting minutes, distribute necessary information before and after meetings.
• Work closely with students through program milestone processes, such as submission and approval of Plan ofStudy, thesis/dissertation completion processes, qualifying and comprehensive exams completion, advancing tocandidacy, and probation and re-entry. File international student paperwork. Collect assessment data and reportit to the university. Maintain student records according to University and Accreditation requirements.
• Use PeopleSoft, ASU Dashboards, GPortal, Google Drive, Qualtrics, AppXtender, and internet-based programs tocollect, interpret, and present data; to generate reports and process overrides.
• Coordinate the recruitment and admission of Clinical Specialization students, which averages 350 applicants peryear. Use technology to manage admissions process: compiling applications, attending meetings, preparing forinterviews, drafting offer letters, managing applicant funding, etc.
• Provide support for co-DCTs in tracking student funding, course scheduling, and other information needed forGraduate Studies.
• Respond to inquiries (prospective student, current students, faculty, alumni, etc.) in a timely manner usingeffective interpersonal communication and critical thinking/problem-solving skills and methods, as appropriateto address questions and/or concerns.
• Collect data for all Department, College, University, and national accreditation organization (APA and PCSAS)reporting requirements.
• Provide scheduling and organizational support for student and faculty meetings.
• Support practicum and internship applications and placements. Collect student and supervisor evaluations fromplacements.
• Other duties as assigned.

Minimum Qualifications

Bachelor's degree in a field appropriate to the area of assignment AND three years administrative/coordinate program experience; OR, Master's degree in field appropriate to area of assignment AND one year administrative/coordinate program experience; OR, Seven years of progressively responsible administrative/ coordinate program experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Evidence of a Bachelor's Degree and at least three years of experience advising students.
• Demonstrated knowledge of issues pertaining to area of assignment.
• Demonstrated knowledge of organizational practices
• Demonstrated knowledge of computerized student systems.
• Experience downloading data by using dashboards and using ASU Analytics.
• Experience with Microsoft Excel spreadsheets and Google Drive.
• Demonstrated knowledge of supervisory practices and principles.
• Experience in coordinating and prioritizing work and activities of self and others.
• Experience in establishing and maintaining effective working relationships.
• Experience using Salesforce and PeopleSoft.
• Experience working in Higher Education.

Working Environment

• Psychology Graduate Programs Office.
• Activities are primarily performed in a regular, climate-controlled office setting subject to extended period ofsitting. Visual acuity and manual dexterity associated with daily use of computer.
• Bending, stooping, reaching and lifting up to 20 pounds.
• Ability to clearly communicate verbally to perform essential duties.
• Ability to work both independently or within a complex structured team.
• Normally receives no instructions on routine work and general instructions on new assignments with review ofcompleted tasks.
• Exercises judgement within generally defined practices and policies in selecting methods and techniques forobtaining solutions.
• Interact with a diverse set of national and international students.

Department Statement

The Department of Psychology, a unit within ASU’s The College of Liberal Arts and Sciences, is developing foundations and deploying solutions for healthy minds, bodies and societies. The department fosters educational excellence through innovative neuroscience and psychology degree programs, award-winning faculty and unparalleled access to undergraduate and graduate research experiences. Graduates emerge well-prepared for professional opportunities in academia, education, industry, healthcare, government and community organizations.

In a supportive and collaborative environment, staff and faculty have the opportunity to grow in expertise and enhance leadership skills. The department, recognizing and embracing various identities, nurtures a sense of belonging where every voice is valued. Engaging with the broader ASU community and participating in unique programs like the REACH Institute, the Child Study Lab, the Clinical Psychology Center and Psych for Life®, provides ample opportunity to make a direct impact in people’s lives.

Aligned with ASU’s Charter and Design aspirations, the Department of Psychology prioritizes the success of its students and alumni and integrates transdisciplinary approaches to improve communities on a local, national and global scale.

To support ASU’s commitment to serving its community, benefits-eligible employees are immediately eligible at hire, and on every January 1 thereafter, for a maximum of eight hours of paid time off to participate in external volunteer activities. Because ASU values the continued growth and development of its employees, we provide employees with up to 24 hours of release time per year towards training opportunities that will enhance skills and abilities and provide professional growth and development.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.