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Customer Services Specialist

AT&T

AT&T

Customer Service
Indiana, USA · Springfield, VA, USA
Posted on Wednesday, February 22, 2023

Bloomington, Indiana

Bloomington, Indiana

connect

We need you to build the future of our network.

"The technology's always changing, and I'm always adapting."

Gary Y. — Technician

"I can learn new technologies and new ways to do things. And AT&T has always provided me the tools, training and technology I need to work with."

Technician

Ditch the office and take your career on the road.

A Look Inside: Technician Careers

Every day, you can work someplace new.

AT&T Technicians Save Small Town Service

Teamwork and the guidance of experienced leaders made the difference.

Meet Cyrus: AT&T Futuremaker

When a teammate needs help, Cyrus is the first to raise his hand

Job Overview

LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL?

A job with AT&T as a Customer Services Specialist can provide you with exactly that!

Our Customer Service Specialist earn between $8.05 – $43.70 hourly. With our amazing wage opportunities, our average starting earnings begin at $54,730 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Our Customer Services Specialists install, maintain and repair services for our customers.

What you'll do as an AT&T Customer Services Specialist:
• Install service orders to customer residence
• Repair and troubleshoot problems in Network or customer residence
• May work in attics, basements and crawl spaces
• Work outdoors in all kinds of weather


In addition to strong communication skills, our Customer Services Technicians must have the following:
• Valid state driver’s license
• To meet manufacturers safety requirements on equipment used, candidate's body weight, plus tools and materials cannot exceed 300lbs
• Ability to perceive differences in wire and cable colors
• Ability to lift and move up to 100lbs
•AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

• Qualify on pre-employment screening:

TERM EMPLOYEES:

Term employees are those engaged for a specific project or limited period with the definite understanding that their employment is to terminate upon completion of the project or at the end of the period. Employment is expected to continue for more than one (1) year, but no more than Two (2) years

Technical/Mechanical Test III (TMT III)

Test study guides can be found here

#connectourcustomers




Job ID 2306613 Date posted 02/22/2023

Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

When it comes to priorities, we know family tops the list. For the moments that matter the most, you'll be there for them, and we'll be here for you.

Family Leave

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.