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Tier II Network Technician ND III (Government)

AT&T

AT&T

United States
Posted on Saturday, April 29, 2023

Santa Maria, California

Santa Maria, California

protect

Pursue a career and your calling.

"The similarities between military and AT&T culture are centered around morals..."

Chris S. — EVP, Technology Operations

"There are a lot of veterans here and it is a very supportive and positive environment just like the military. There is also a strong emphasis on ethics here similar to the military."

Government

Help give our nation powerful possibilities.

AT&T Government Solutions

Giving our nation powerful possibilities.

What you can do in Government Solutions

Find out how you can keep our nation safe.

See how AT&T is connecting the United States government.

AT&T Global Public Sector is a trusted provider of secure, IP-enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security Team supports the intelligence community by providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for a Tier II Network Technician to support the customer’s computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling.

The job duties of the Tier II Network Technician are as follows:

  • Support the installation and maintenance of the client’s Local Area Network(LAN)/Wide Area Network (WAN) devices.
  • Respond to and resolve incident tickets.
  • Implement standard network change requests.
  • Provide support to Tier III network engineers for incident management and projects (site surveys, coordinate and install new equipment).
  • Coordinate network operations, maintenance, repairs, or upgrades.
  • Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.

Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph)

Required Qualifications: Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a master’s and 10 years, bachelor’s and 12 years, associate’s and 14 years or HS and 16 years. Twelve years of experience that can be a combination of work history and education. Must comply with DoD 8570 Information Assurance Technical (IAT) Level 2.

Additional required qualifications include:

Layer 1 and Layer 2 network experience

  • Knowledge of Transmission Control Protocol/Internet Protocol (TCP/IP) and Open Systems Interconnection (OSI) model.
  • Working knowledge of layer 2 switching concepts.
  • Working knowledge of basic routing fundamentals.
  • Working knowledge of Layer 3 protocols such as Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), and Virtual Router Redundancy Protocol (VRRP).
  • Working knowledge of Service Now or similar IT Service Management (ITSM) products.

Ready to join our team? Apply Today!

Our Tier II Network Technician (ND3) earns between $89,200 - $$170,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone




Job ID 2313955 Date posted 04/24/2023

Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

When it comes to priorities, we know family tops the list. For the moments that matter the most, you'll be there for them, and we'll be here for you.

Family Leave

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

  • Live True

    Do the right thing, no compromise.

  • Think Big

    Innovate and get there first.

  • Pursue Excellence

    In everything, every time.

  • Make a Difference

    Impact your world.

  • Stand for Equality

    Speak with your actions.

  • Be There

    When customers & colleagues need you most.