Dallas, Texas

Dallas, Texas

Job Overview

At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Our groundbreaking digital solutions provide intuitive and integrated experiences for millions of customers across online, retail and care channels. Join our mission to deliver compelling communication and entertainment experiences to customers around the world as we continue to evolve as a technology-powered, human-centered organization. As part of our team, you’ll transform the way we deliver a seamless customer experience with digital at the center of all you do. In our world, digital is much larger than just an eCommerce channel, we are transforming all channels to digitally perform as one team to create a better customer experience. As we move through 2021, the digital transformation will revolutionize the digital space and you can build a career that will propel your future.

Role & Responsibilities

Our Sales Analytics & Insights team is looking for someone who is passionate about driving sales performance and has analytical and multi-task abilities to thrive in a fast-paced environment. You will support our team and partners across the enterprise to ensure that projects & initiatives are on track, and that requirements are not missed. You will also execute analysis, research, and solution development to aid the Online Business in attaining sales targets and setting future goals. You will have an intimate knowledge of the current state of the business, current technology, and implement plans to achieve the desired future state.

This role is at the frontline of AT&T’s digital transformation, supporting ecommerce and sales performance for our online properties. This role will act as part analyst, part internal consultant. Areas of impact include, but are not limited to sales reporting, analysis, insights and assistance in planning of all online consumer sales. Other responsibilities:

• Lead analysis of sales, traffic, conversion, and order yield data to support improved sales performance
• Work with analytics, product, and sales to improve operational performance
• Drive requirements to automate and build self-service solutions for routine reporting requests, e.g., Executive Reporting Dashboard, User Story intake, etc.
• Work with product managers and digital marketing teams to optimize end-to-end sales performance of the site
• Develop deep insights on special sales events, and derive generally useful insights from them
• Measure campaign effectiveness

Qualifications

• Bachelor’s degree in a quantitative field (finance, mathematics, economics, statistics, computer science, electrical engineering, physics, Marketing Information Systems (MKIS), etc.) or equivalent experience
• Experience with Adobe Experience Cloud or Google Analytics a must
• Experience with SQL & Tableau
• Experience with Python, R, Tableau, PowerBI, SAS, and other BI software
• 10-15 years experience at a large-scale web property or equivalent experience in management consulting
• Experience within high tech, software and/or wireless/telecom industry highly desired
• Proven ability to lead initiatives without having direct managerial control
• Strong analytical skills and the ability to convert consumer insights and performance data into high impact product initiatives
• Proactive and anticipatory problem solver
• Excellent communication skills (written and verbal)

Preferred Qualifications

• MBA, analytics or consulting background
• Experience with A/B, multivariate testing
• Experience with Adobe Experience Cloud or Google Analytics
• Experience with executive storytelling, presentations

Our Principal, Data Analysis earn between $116,700- $196,100 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.

Ready to join us? Apply today!

Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.