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Senior Program Officer, Primary Health Care

Bill & Melinda Gates Foundation

Bill & Melinda Gates Foundation

Operations
New Delhi, Delhi, India
Posted on Saturday, July 6, 2024

The Foundation

We are the largest nonprofit fighting poverty, disease, and inequity around the world. Founded on a simple premise: people everywhere, regardless of identity or circumstances, should have the chance to live healthy, productive lives. We believe our employees should reflect the rich diversity of the global populations we aim to serve. We provide an exceptional benefits package to employees and their families which include comprehensive medical, dental, and vision coverage with no premiums, generous paid time off, paid family leave, foundation-paid retirement contribution, regional holidays, and opportunities to engage in several employee communities. As a workplace, we’re committed to creating an environment for you to thrive both personally and professionally.

The Team

Our efforts are aligned with India’s objectives of improving the lives of its people. We work closely with India’s Central and State governments, and partner with community groups, nonprofit organizations, academic institutions, the private sector, philanthropies and development organizations to achieve shared goals.

Our efforts in India focus on reproductive, maternal, newborn, and child health and nutrition; infectious diseases that disproportionately affect the poor; urban sanitation; agricultural development; gender equality, and digital financial inclusion. With a particular focus on Bihar and Uttar Pradesh (UP), we work with partners to develop impactful and sustainable solutions to improve the quality and coverage of key services for the poor and vulnerable.

Your Role

The Senior Program Officer, Primary Health Care (PHC) will be responsible for providing technical guidance and oversight related to strengthening primary health care across the health portfolio at state and national levels in India.

The postholder will be based at the foundation’s India Country Office (ICO) in New Delhi, and report to the Director, Health.

What You'll Do

The ICO’s key domain areas in health are maternal, newborn health, family planning immunization, nutrition, and infectious diseases. The technical interventions for these conditions are largely delivered through the community and PHC systems. In addition, technical support is also provided to strengthen secondary level care for these conditions, the development of a robust referral network and strengthening of the health systems building blocks. While the technical domains are managed by respective clusters in the areas mentioned above, there are several grants that are specifically focused on PHC systems, and these need effective management, because they have the potential to advance national priorities and yield specific learnings not for India alone, but globally. The ICO works closely with national and state governments, enabling the interpretation and use of national guidelines. The goals of ICO’s health portfolio are aligned to National Health Goals and the Sustainable Development Goals.

The selected candidate will be responsible for the following tasks:

  • Support the implementation of the ICO’s portfolio on strengthening PHC systems in India, in rural and urban contexts. This will involve coordinating with the three clusters of the health team, other teams in the ICO, such as the State Systems & Partnerships (SS&P), the Digital Health & Innovations, and the Measurement, Learning and Evaluation (MLE). The role will also involve coordination with the PHC Program Support Team (PST) in Seattle.

  • Enable greater clarity of strategy and consistency within the health team, and across teams, on PHC as a platform to achieve foundation goals in rural and urban areas.

  • Draw on global evidence and comparative analyses to inform the evolving PHC strategy of the ICO.

  • Create a learning ecosystem, working with the Ministry of Health and Family Welfare (MOHFW), state health departments and foundation partners on comprehensive primary health care delivery in India, focused on sustaining gains in maternal, newborn child health, nutrition, and infectious diseases within UP and Bihar, and in other states.

  • Leverage lessons from the large-scale support to the Comprehensive Primary Health Care (CPHC) in UP and Bihar to other foundation diffusion states.

  • Enable consolidation of PHC interventions, including community outreach, related to Family Health and Infectious Disease portfolios into the CPHC platform, in alignment with national operational guidelines.

  • Collaborate with existing partners, including the Technical Support Unit (TSU), through the ICO’s Health Systems Strengthening cluster, to enhance the application of health systems strengthening support in UP and Bihar to PHC systems, to ensure coverage to last mile populations through PHC, by enabling leverage of existing human resources and bi-directional referencing with AB-PMJAY and Employees State Insurance Scheme (ESIS) so as to strengthen primary health care in focus and diffusion states.

  • Work with key partners on quality-of-care improvement performance measurement system and enable diffusion of best practices to foundation’s priority states.

  • Deepen ties, linkages, and learning networks among institutions in India focused on health systems reforms, with a particular emphasis on PHC and collaborate with the internal teams and the PHC PST to contribute to the foundation's work in India.

  • Collaborate with the MLE team to undertake implementation research, focused on generating evidence in areas such as PHC financing, quality of care, and building mechanisms for care continuum across levels of care.

  • Work closely with ICO’s SS&P team for sharing, cross learning between the large scale PHC reforms of the public sector related to care continuum, for the foundation’s support to the ESIS’s PHC, secondary and tertiary care systems as well as provisioning of secondary and tertiary care through AB-PJAY.

  • Provide inputs to and collaborate with the Digital & Health Innovation team on enabling use of digital technologies, devices, and diagnostics across the care continuum – from frontline workers to primary, secondary and tertiary levels, which are contextually appropriate, alleviate patient hardship, and improve quality of care.

  • Possess an understanding of health financing mechanisms through central and state budgets, and develop a body of work to improve PHC financing models, through a district financing approach.

  • Contribute thinking regarding a larger “public goods” agenda that foundation could play in the region and globally working alongside the ICO’s Program Advocacy and Communications team, the SS&P team and the PHC PST (advocacy re: systems reform, digital technology in PHC, technical learning networks, etc).

  • Work with selected national/state governments to build an “inter-state” learning eco-system for PHC. This will focus on ensuring mechanisms and fora for partners to co-produce improved solutions and apply them in their settings.

  • Represent the foundation and contribute to global, regional and country agendas in line with foundation priorities, as required.

  • Other duties as assigned.

Your Experience

  • An advanced degree or equivalent demonstrated experience, preferably in medicine or another related field.

  • Ideally 10+ years of work experience in public health/service delivery/digital health.

  • Understanding of the design principles and functioning of the Indian public and private health care system in rural and urban areas.

  • Analytical capacity to lead the demonstration of multiple approaches to strengthening PHC for Maternal, Newborn and Child Health, Infectious Diseases, and nutrition and identify opportunities to share within India and globally.

  • Ability to build strong relationships and work constructively with senior partners in and outside government at state and central levels related to health services delivery.

  • Excellent interpersonal and negotiation skills with the ability to solve problems with energy and influence without authority.

  • Demonstrated ability of building trust-based relationships.

  • Track record of analytical/diagnostic work: preparing high-quality technical reports, policy briefing materials, and presentations to influence strategic decisions.

  • Excellent written and verbal communication skills, including ability to convey messages to non-technical audiences.

  • Demonstrated team spirit; willing to work with humor as part of a team effort and be able to work vertically and horizontally across the organization.

  • Demonstrated experience of using first principle-based thinking, personal credibility, and courage to bring about change in a complex multi-stakeholder environment.

Other Attributes

  • Comfortable in a wide range of cultural, geographic and operational situations, demonstrating culturally sensitive behavior with a diverse range of people and a deep commitment to development issues and high standards of personal integrity.

  • Ability to travel up to 35% of the time domestically and internationally.

Must be able to legally work in the country where this position is located without visa sponsorship.

Application deadline: 14 July 2024

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Hiring Requirements

As part of our standard hiring process for new employees, employment will be contingent upon successful completion of a background check.

Candidate Accommodations

If you require assistance due to a disability in the application or recruitment process, please submit a request here.

Inclusion Statement

We are dedicated to the belief that all lives have equal value. We strive for a global and cultural workplace that supports ever greater diversity, equity, and inclusion — of voices, ideas, and approaches — and we support this diversity through all our employment practices.

All applicants and employees who are drawn to serve our mission will enjoy equality of opportunity and fair treatment without regard to race, color, age, religion, pregnancy, sex, sexual orientation, disability, gender identity, gender expression, national origin, genetic information, veteran status, marital status, and prior protected activity.