Director of Product Management - Ed Tech / SaaS - Hybrid
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Reston, Virginia; Malvern, Pennsylvania; Philadelphia, Pennsylvania; Washington, Washington, DC
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Product Management
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4323
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Up to 25%
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Job Description
\nTogether we are powering the future of Higher Education
Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 22 million students in 50+ countries. We are dedicated to helping Higher Ed thrive by transforming their institutions to agile, digitally connected campuses that enable student success.
About the Opportunity
This is a hybrid position in Reston, VA or Malvern, PA
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About the Opportunity
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Ellucian is seeking Director of Product Management to join an exciting solutions team focused on higher education student success. Individual should be innovative, hands-on, and driven to delight customers. This person will be tasked with charting the future for several established products focused on key parts of course catalog, class scheduling, term management, grading, academic history, and other parts of the student lifecycle. The Director of Product Management will manage a team of product managers and collaborate with Ellucian R&D, UX, Marketing, and Sales to deliver high-value customer-centric solutions while engaging across Ellucian teams to ensure customer and product success.
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Where you will make an impact
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Conduct customer research and product discovery; synthesize market factors into a cohesive product strategy
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Own the vision and strategy for assigned solution area
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Write product themes and initiatives complete with value oriented OKR’s
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Write epics and stories to support completion of initiatives where appropriate
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Coach and mentor a team of product managers to successful outcomes
\n
Collaborate with customers to understand challenges and opportunities
\n
Prioritize development activities to continuously deliver value to customers
\n
Work collaboratively with R&D and UX to build roadmaps and plan releases
\n
Evangelize for the product area through in-person and virtual presentations and engagements
\n
Support sales process with product expertise
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Collaborate with solution success team, comprised of leaders across all phases of the customer journey, to achieve successful customer adoption, value realization, satisfaction and overall solution health
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What you will bring
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5+ years experience in Product Management
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3+ years experience managing product managers
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Experience delivering SaaS products, preferably in an enterprise B2B environment
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Experience with the JTBD framework a huge plus
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Experience with higher education student success a huge plus
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Outstanding communication skills, written and verbal
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Ability to communicate with technical and non-technical audiences
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Curious, willing to ask questions and take feedback, and driven to delight customers
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Outcome-focused with customer value always in mind
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Ability to simplify complex challenges and technologies into simpler outcomes and stories to drive shared understandings
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Able to confidently demonstrate products, and influence senior management, and other internal or external stakeholders
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Experience communicating product vision and decisions across geographically distributed teams
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Process-oriented decision-maker who relies on data
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Ability to balance conflicting priorities and work independently
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What makes #Ellucianlife
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Comprehensive health coverage: medical, dental, and vision
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Flexible time off
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Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
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401k w/ match & Bright Plan - to help you save for the future
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Parental Leave
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Charitable leave – 40 hours/year
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Telemedicine
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Wellness
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Ginger (mental health)
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Wellbeats (virtual fitness classes)
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Rethink – caregiver support
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Diversity and inclusion programs which provide access to 11 internal employee resource groups
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Tuition Reimbursement Assistance
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Professional development opportunities
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#LI-JG1
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#LI-Hybrid
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<!-- FOR BRANDING SPECIFIC TRACKING SCRIPTS -->\n\n\n\n\n \n<div class="d1-container d1-container-jd defaults">\n<div class="jibe-container">\n <!--<h2 token-data="LP.SKU-D1-JD.TITLE" token-type="text"> </h2>-->\n <p token-data="LP.SKU-D1-JD.PARAGRAPH" token-type="text">At Ellucian, we believe in the “power of together.” We embrace an inclusive, diverse, and equitable workplace, and believe that our differences help inspire a culture of acceptance that makes our company more collaborative and innovative. We’re proud to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics or any other characteristic protected by law. We welcome you to come as you are!</p>\n</div>\n
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This person will be tasked with charting the future for several established products focused on key parts of course catalog, class scheduling, term management, grading, academic history, and other parts of the student lifecycle. The Director of Product Management will manage a team of product managers and collaborate with Ellucian R&D, UX, Marketing, and Sales to deliver high-value customer-centric solutions while engaging across Ellucian teams to ensure customer and product success.</p><p><strong>Where you will make an impact</strong></p><ul><li>Conduct customer research and product discovery; synthesize market factors into a cohesive product strategy</li><li>Own the vision and strategy for assigned solution area</li><li>Write product themes and initiatives complete with value oriented OKR’s</li><li>Write epics and stories to support completion of initiatives where appropriate</li><li>Coach and mentor a team of product managers to successful outcomes</li><li>Collaborate with customers to understand challenges and opportunities</li><li>Prioritize development activities to continuously deliver value to customers</li><li>Work collaboratively with R&D and UX to build roadmaps and plan releases</li><li>Evangelize for the product area through in-person and virtual presentations and engagements</li><li>Support sales process with product expertise</li><li>Collaborate with solution success team, comprised of leaders across all phases of the customer journey, to achieve successful customer adoption, value realization, satisfaction and overall solution health</li></ul><p><strong>What you will bring</strong></p><ul><li>5+ years experience in Product Management</li><li>3+ years experience managing product managers</li><li>Experience delivering SaaS products, preferably in an enterprise B2B environment</li><li>Experience with the JTBD framework a huge plus</li><li>Experience with higher education student success a huge plus</li><li>Outstanding communication skills, written and verbal</li><li>Ability to communicate with technical and non-technical audiences</li><li>Curious, willing to ask questions and take feedback, and driven to delight customers</li><li>Outcome-focused with customer value always in mind</li><li>Ability to simplify complex challenges and technologies into simpler outcomes and stories to drive shared understandings</li><li>Able to confidently demonstrate products, and influence senior management, and other internal or external stakeholders</li><li>Experience communicating product vision and decisions across geographically distributed teams</li><li>Process-oriented decision-maker who relies on data</li><li>Ability to balance conflicting priorities and work independently</li></ul> <br><strong>What makes #Ellucianlife</strong><br><br><ul style=\\"list-style-type: revert;\\"><li>Comprehensive health coverage: medical, dental, and vision</li><li>Flexible time off </li><li>Thrive Flex Program that allows you to contribute towards your health, financial or learning interests</li><li>401k w/ match & Bright Plan - 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Individual should be innovative, hands-on, and driven to delight customers. This person will be tasked with charting the future for several established products focused on key parts of course catalog, class scheduling, term management, grading, academic history, and other parts of the student lifecycle. 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Director of Product Management - Ed Tech / SaaS - Hybrid
JOB_DESCRIPTION.SHARE.HTML
CAROUSEL_PARAGRAPH
JOB_DESCRIPTION.SHARE.HTML
Reston, Virginia; Malvern, Pennsylvania; Philadelphia, Pennsylvania; Washington, Washington, DC
Product Management
4323
Up to 25%
Job Description
Together we are powering the future of Higher Education
Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 22 million students in 50+ countries. We are dedicated to helping Higher Ed thrive by transforming their institutions to agile, digitally connected campuses that enable student success.
About the Opportunity
This is a hybrid position in Reston, VA or Malvern, PA
About the Opportunity
Ellucian is seeking Director of Product Management to join an exciting solutions team focused on higher education student success. Individual should be innovative, hands-on, and driven to delight customers. This person will be tasked with charting the future for several established products focused on key parts of course catalog, class scheduling, term management, grading, academic history, and other parts of the student lifecycle. The Director of Product Management will manage a team of product managers and collaborate with Ellucian R&D, UX, Marketing, and Sales to deliver high-value customer-centric solutions while engaging across Ellucian teams to ensure customer and product success.
Where you will make an impact
Conduct customer research and product discovery; synthesize market factors into a cohesive product strategy
Own the vision and strategy for assigned solution area
Write product themes and initiatives complete with value oriented OKR’s
Write epics and stories to support completion of initiatives where appropriate
Coach and mentor a team of product managers to successful outcomes
Collaborate with customers to understand challenges and opportunities
Prioritize development activities to continuously deliver value to customers
Work collaboratively with R&D and UX to build roadmaps and plan releases
Evangelize for the product area through in-person and virtual presentations and engagements
Support sales process with product expertise
Collaborate with solution success team, comprised of leaders across all phases of the customer journey, to achieve successful customer adoption, value realization, satisfaction and overall solution health
What you will bring
5+ years experience in Product Management
3+ years experience managing product managers
Experience delivering SaaS products, preferably in an enterprise B2B environment
Experience with the JTBD framework a huge plus
Experience with higher education student success a huge plus
Outstanding communication skills, written and verbal
Ability to communicate with technical and non-technical audiences
Curious, willing to ask questions and take feedback, and driven to delight customers
Outcome-focused with customer value always in mind
Ability to simplify complex challenges and technologies into simpler outcomes and stories to drive shared understandings
Able to confidently demonstrate products, and influence senior management, and other internal or external stakeholders
Experience communicating product vision and decisions across geographically distributed teams
Process-oriented decision-maker who relies on data
Ability to balance conflicting priorities and work independently
What makes #Ellucianlife
Comprehensive health coverage: medical, dental, and vision
Flexible time off
Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
401k w/ match & Bright Plan - to help you save for the future
Parental Leave
Charitable leave – 40 hours/year
Telemedicine
Wellness
Ginger (mental health)
Wellbeats (virtual fitness classes)
Rethink – caregiver support
Diversity and inclusion programs which provide access to 11 internal employee resource groups
Tuition Reimbursement Assistance
Professional development opportunities
#LI-JG1
#LI-Hybrid
At Ellucian, we believe in the “power of together.” We embrace an inclusive, diverse, and equitable workplace, and believe that our differences help inspire a culture of acceptance that makes our company more collaborative and innovative. We’re proud to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics or any other characteristic protected by law. We welcome you to come as you are!
Cookies are used on this site to assist in continually improving the candidate experience and all the interaction data we store of our visitors is anonymous. Learn more about your rights on our Privacy Policy page.