Jr. Renewal Operations



Job Description

Together we are powering the future of Higher Education

Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world.  We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 22 million students in 50+ countries.  We are dedicated to helping Higher Ed thrive by transforming their institutions to agile, digitally connected campuses that enable student success.

About the Opportunity

The Renewals Operations Specialist is a key member of the renewal operations team who supports all quoting efforts across the globe.  They will own the quoting process ranging from summarizing the customer’s products to building quotes that are issued to clients.  Success will be defined by having a strong eye for detail, taking an organized approach to building out quotes in excel and auditing the work for discrepancies.

 Where you will make an impact 


  • Engage with Renewals Team to provide renewal pricing quotes
  • Prepare renewal quotes to jumpstart the renewals conversation and execute the first step on the Renewals lifecycle
  • Utilize information in Salesforce to complete templates and perform calculations based on renewal term options
  • Follow proper filing procedures and naming conventions to support Renewals team
  • Review customer contracts and understand contractual agreement terms
  • Work within Salesforce to keep team data accurate and on track
  • Contribute to the growth of the renewal organization by providing feedback on improvements and new processes


What you will bring

  • Proven ability to work independently
  • Strong organizational and time management skills
  • Excellent communication and interpersonal skills
  • Self-motivated, adaptable, and proactive
  • Enthusiastic passion for attention to detail
  • Experience in using Excel, Salesforce and similar tools
  • Ability to learn quickly and work with a sense of urgency

What makes #Ellucianlife

  • Comprehensive health coverage: family major medical expenses, dental and life insurance.
  • Christmas bonus 30 days
  • Saving fund
  • Monthly food coupon
  • 15 workdays vacation
  • Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
  • 5 charitable days to support the community that supports us
  • Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
  • Parental leave
  • Employee referral bonuses to encourage the addition of great new people to the team
  • We Foster a learning culture with:
    • Tuition Reimbursement Assistance 
    • Professional development opportunities



At Ellucian, we believe in the “power of together.” We embrace an inclusive, diverse, and equitable workplace, and believe that our differences help inspire a culture of acceptance that makes our company more collaborative and innovative. We’re proud to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics or any other characteristic protected by law. We welcome you to come as you are!