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Global Banking & Markets Operations-Mortgage Loan Servicing-Dallas-Associate

Goldman Sachs

Goldman Sachs

Dallas, TX, USA
Posted on Thursday, June 6, 2024

Job Description

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. For us, it’s all about bringing together people who are curious, collaborative and have the drive to make things possible for our clients and communities.


Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.


The Mortgage Loan Servicing team is seeking a professional to support the closing and ongoing servicing of Residential Mortgage loans and other bulk portfolios. The role entails collaborating with the business, technologists and other operational groups to originate, service, and close out loan portfolios.


The Mortgage Loan Servicing Team within Loan Operations is responsible for ensuring efficient and accurate transaction processing across a broad range of loan products. Generally, the loan products supported include Residential, Commercial Real Estate, Student and Consumer Loans that require close alignment with the business. A key focus for the organization is establishing strong risk management procedures and controls to ensure the firm and our clients are properly protected. The Mortgage Loan Servicing Team is at the forefront of shaping and driving change in the industry with the ultimate aim of delivering greater accuracy, control and efficiency for our clients and our business.

The functional processes managed by the team are primarily aligned with a loan’s life cycle: from the initial commitment to the loan, trade settlement, funding, payment processing, and off-boarding of the loans through paydown, sale or securitization.


Primary Job Duties:

  • Support various businesses, including the Residential Mortgage Desk and SSG Desks
  • Process monthly remittances received from external servicers.
  • Investigate and resolve transactional issues.
  • Settle trades and coordinate funds payment / receipt
  • Review daily exception reporting and resolve any outstanding items pertaining to assigned portfolio
  • Communicate with external servicers
  • Communicate closely with internal counterparties such as Desks, Legal, Compliance, Controllers, etc.…
  • Perform other duties as assigned


Basic Qualifications

  • Bachelor's degree
  • 3+ years of experience in financial services
  • Proficiency using the Microsoft Office Suite in particular Excel, PowerPoint and Microsoft Word
  • Proven analytical skills, problem solving ability, and a control mentality
  • Self-motivated and proactive team player who takes ownership and accountability of projects
  • Strong organizational skills and the ability to effectively manage competing priorities
  • Excellent communication and client service skills
  • Fast learner with a proactive approach
  • Ability to work in fast paced environment; need to think and make sound decisions quickly

Preferred Qualifications

  • Cash/Wire Reconciliation experience
  • Accounting experience
  • Aptitude for building relationships and ability to communicate complex issues to a wide array of internal clients with differing levels of product experience


At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity