TRANSACTION BANKING

We aim to build a modern and digital-first transaction banking solution to serve our clients. Our business combines the strength, heritage, and expertise of a 150-year-old firm with the agility and entrepreneurial spirit of a tech start-up. Our goal is to provide a best-in-class digital product that helps clients to succeed by giving them a holistic view of their business. Through the use of modern technology built on the cloud, we are the alternative to legacy platforms. We provide our clients a simple, intuitive, secure, and frictionless experience for domestic, cross-border and cross-currency payments. Simplifying payments making it just as easy to pay someone across the globe as it is to pay someone around the corner. We’re a team of diverse experts helping our clients to build the future of their Treasury.

RESPONSIBILITIES AND QUALIFICATIONS

The Payments Product Manager is pivotal in providing the direction and end to end management of the Payments products, with responsibility for defining and implementing the Payments Product business strategy, understanding the risks associated with the product, development of new products and commercialization of these products. The role requires a deep understanding of Corporate payments and payment rails including cross border/cross currency solutions. Understanding of client challenges/opportunities and industry trends will be required as inputs into the Payments strategic product roadmap and commercialization strategy.

Responsibilities include:

• Driving the payments product strategy forward through partnership with key stakeholders including Engineering in delivering solutions that utilize the latest technology to provide value to clients. The Payments Product Manager has end-to-end oversight over the product and therefore through their knowledge, leadership and understanding of the product risks can deliver industry-leading solutions alongside a robust risk management framework.
• Operating as a subject matter expert across global payments solutions, including payment rails and the domestic and cross-border payment product solutions that leverage these rails (e.g. SWIFT, FPS, CHAPS, BACS, SEPA, SEPA Instant, TARGET2).
• Commercialization of products by packaging products into solutions that provide value to clients, through creation and delivery of both commercialization and marketing strategies. This is achieved through understanding the voice of the customer by close collaboration with Sales and Servicing teams to understand client needs and how the existing and future products can meet them. Product knowledge and thought leadership will be leveraged to support RfP’s and client solution presentations, in additional to acting as an SME to internal stakeholders across the organization.
• Moderate travel is required for the role.

Ideal candidate has:

• Experience as a payments product manager or payments product development lead
• Detailed payment rail knowledge (e.g. SWIFT, SEPA, BACS, TARGET2) and the ability to identify risks and controls associated with payments products
• Proven track record of delivering initiatives on-time whilst balancing customer’s outcomes, business needs, technical feasibility and product risks
• Demonstrable ability to partner with operations and engineering teams to deliver best in class solutions
• Experience of end-to-end product ownership from ideation to commercialization, working in a diverse global team driving rapid team and product growth
• Comfort in client-facing situations partnering with Sales teams with the ability to understand and articulate customer needs and turn requirements into actionable solutions
• Excellent organizational, time management and planning skills and experience of maintaining requirements and information in JIRA and Confluence

Basic Qualifications

• Bachelor’s Degree or military experience
• At least 5 years of experience in payments related role

Preferred Qualifications / Experience

• Expertise and experience of ISO 20022 and SWIFT standards across payments and cash management domains
• Detailed knowledge of domestic and international payment rails