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Corporate and Workplace Solutions - Workplace Experience - On-Site Solutions - Facilities, Critical Systems Operations, Associate, Australia

Goldman Sachs

Goldman Sachs

Sydney, NSW, Australia
Posted on Thursday, June 6, 2024

Job Description


Reporting to the APAC Facilities Management Lead and work closely on on the Australia and New Zealand region and regional critical systems team. The position is responsible for the strategic management resources to improve efficiency and economic viability in the operation of owned and leased real estate.


Critical Systems Operations and Risk Management – provide management and strategy oversight in the management of the firm’s facilities and manage the risk toward maintaining 100% availability

  • Partner with our vendors to deliver the best-in-class DMG, Hospitality and Ground Transportation provisions. Build vendor relationship at a local level to ensure that GS continues to benefit from the broader relationship through working collaborating with the regional team
  • Build relationships with key business stakeholders to support the operation, drive improvement and maximize the impact of client interactions
  • Identify operating efficiencies and deliver a smarter service
  • Ensure operations meet the highest Health & Safety and food standards. Ensure adherence to audit protocols and risks are logged in the Vendor Risk Portal, and remediation plans are implemented in a timely manner
  • Contribute to Real Estate projects, and drive DMG and Hospitality requirements supporting the design and operation of future amenity space
  • Partner with the ESG team to focus on sustainability across DMG, Hospitality and Ground Transportation businesses and Tier 2 diverse vendor spend
  • Support an integrated workforce experience across On-Site Solutions, looking for opportunities to connect services provided by different teams
  • Collaborate with Wellness, internal/external auditors, and other similar stakeholders to ensure compliance with Hygiene, Health, and Safety best practices
  • Support and manage commercial relationships, service providers and strategic partners
  • Support regional manager on liaison with revenue partners on industry trends & relationship with firm clients
  • Drive design and operational standards to meet current and future requirements for data center and technology spaces
  • Manage capacity in data centers, technology spaces and trading environments and support technology change management processes
  • Participate in real estate planning, design, development and execution of capital projects
  • Work closely with Infrastructure Planning and Engineering to insure the facilities comply with Goldman Sachs risk management and efficiency objectives
  • Manage onsite vendors providing facility management critical systems operations services ensuring that all work is performed in accordance with the firm’s policies.
  • Project management support of critical infrastructure construction and upgrade projects
  • Participate in development and management of annual operations and capital budgets for facilities
  • Act as the Facility Management team stakeholder for critical system design and operational requirements for all new construction and expansion activity within critical environments

Other responsibilities

  • Ensure the critical MEP infrastructure supporting business operations is operated and maintained to the highest standards of reliability and efficiency and in accordance with the firm’s global engineering policies and procedures for office, trading floors, and data centers
  • Manage preventive maintenance programs and insure compliance with maintenance objectives
  • Develop metrics and KPIs to track energy performance, capacity utilization, critical systems against operational goals
  • Perform site visits as required to evaluate infrastructure conditions related to system design, installation and/or operation.
  • Refine and establish monitoring processes for campus infrastructure loads such as: UPS, utility power, and chilled water.
  • Develop infrastructure design and operational risk models to assist in right-sizing infrastructure levels to manage risk in a commercial fashion


Basic Qualifications

  • Bachelor’s Degree in Engineering or Engineering Technology
  • Minimum of 5 – 10 years of facilities management and/or engineering design experience preferably with financial institutions or other technology intensive organizations involving critical systems
  • Broad understanding of critical systems infrastructure, risk mitigation practices for operation and maintenance of critical systems, and demonstrated experience working with organizations in the planning and operation of critical environments.
  • Demonstrated experience developing and implementing energy management and environmental compliance programs.
  • Demonstrated experience working with client organizations in the planning and operations of critical facilities
  • Strong MEP skills. Ability to read and understand MEP drawings, operations manuals and technical specifications
  • Possess the ability to understand fundamental building codes and as well as ASHRAE and NFPA standards and guidelines
  • Ability to write reports, develop presentations, and communicate technical concepts to non-technical management personnel is essential

Preferred Qualifications

  • Strong communication Skills
  • Strong organizational skills with the ability to manage multiple responsibilities while maintaining high quality standards
  • Professional Engineering license preferred but not required
  • Proficient with the suite of Microsoft Office software
  • Exceptional time management skills and ability to adapt style as the situation requires
  • A strong sense of commerciality with sound negotiation skills


Who We Are

The Corporate and Workplace Solutions Division (CWS) focuses on commercial management, client support, advisory solutions, strategic planning, risk management, people security, real estate strategy and the enablement of collaboration and productivity tools across the firm.

We deliver a world-class work experience and environment, managing the firm’s corporate real estate strategy, client engagement solutions, essential commercial and risk management functions and flexible digital workstyles that drive the firm’s operating efficiency and productivity.

How We’re Organized

Workplace Experience - Encompasses the comprehensive onsite workplace experience, how people interact with the workplace, on and off-site events and our overall location strategy. Departments include Events, Real Estate Strategy, Real Estate Development and On-Site Solutions, which is comprised of Document Management, Facilities, Ground Transportation and Hospitality.

Office of Global Security (OGS) - Protects the people and assets of Goldman Sachs to ensure a safe and secure environment. Assesses risk to enable the delivery of effective security, fire and life safety protocols and leads crisis management preparation, implementation and recovery processes. Includes Physical Security & Investigations, Executive Protection, Fire Safety and Crisis Management.

Divisional Management (COO) - Aligns division-wide functions to drive strategic cohesiveness, consistency and efficiency. Departments include Environmental, Social & Governance and Chief of Staff, which is comprised of Acquisition Integration, Business Unit Management, Communications and User Engagement and Risk.


At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2024. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity