Wealth Management-Bengaluru-Specialist-Deposit Fraud-Pipeline Req:
Goldman Sachs
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See open jobs at Goldman Sachs.See open jobs similar to "Wealth Management-Bengaluru-Specialist-Deposit Fraud-Pipeline Req:" ASU+GSV Summit.Job Description
Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design.
Marcus by Goldman Sachs
The firm’s direct-to-consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start-up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency, and simplicity.
Job Description
- Determine action required based on established procedures to protect the Bank’s assets, work with supervisor on handling more complex cases
- Place appropriate hold on accounts deemed to have fraudulent activity. Track and document action taken in a timely and correct manner to provide a record of activity and meet audit and compliance requirements
- Communicate in a professional manner, with other personnel to resolve system problems or request additional information and / or documentation to support a decision on whether fraudulent activity has occurred
- Assist in identifying and developing process enhancements to maximize efficiency of fraud detection activities as required
- Identify risk and prevent loss from fraud reports, referrals from fraud email box and return items (multiple sources/platforms)
- Make sound subjective decisions to recommend closure of risky relationships, recommend restrictions on accounts, return ACH/cancel wires
- Investigate risk identified through new account filters from new account opening process
- Investigate check returns, ACH returns and rejects. Review and investigate fraud referrals
- Run and review pro-active risk reports, conduct research using third party data sources to validate monetary and non-monetary transactions
- Review established detection system-generated alerts to identify fraudulent activity related to merchant, check ACH, wire, digital banking and account openings
Basic Qualifications
- 2-4 years Fraud and/or Investigation experience
- Proficient with Microsoft suite (including Word, Excel, PowerPoint and Outlook)
- Strong understanding of the customer service experience
- Must be self-directed, details oriented, driven, and able to work independently in a team-oriented and fast paced environment.
This job is no longer accepting applications
See open jobs at Goldman Sachs.See open jobs similar to "Wealth Management-Bengaluru-Specialist-Deposit Fraud-Pipeline Req:" ASU+GSV Summit.