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Product Enablement & Transformation, Product Manager - Contract Lifecycle Management, Executive Director, Birmingham

Goldman Sachs

Goldman Sachs

Birmingham, UK
Posted on Thursday, June 6, 2024

Job Description


The Corporate Planning & Management (CPM) Division unifies Finance & Planning, Spend Management, Operational Risk and Resilience, and CPM Engineering teams to deliver business planning and analytics, expense management, third party risk management, and governance strategies across the firm. CPM have 5 operating pillars.

Finance & Planning supports the execution of the firm’s strategic objectives through the management of the planning process, firmwide reporting and analytics and insights into the firm’s business plans and budgets. They develop consistent framework for revenue division projections creating transparency, accountability and efficiency around projections. This pillar also includes the CF&O, EO and Engineering divisional CFOs, who are strategic finance advisors helping the firm and the non-revenue divisions achieve commercial financial opportunities.

Product Finance is responsible for the overall governance and proactive management of the firm’s non-compensation expenses. Spend Management encompasses the functions responsible for managing all aspects of the firm's spend with third parties - advising commercial agreements and driving operating efficiency. Departments include Strategic Sourcing, Procure to Pay, Integrated Travel and Expense, Infrastructure and Transformation and Sustainable Operations. Operational Risk & Resilience drives firmwide Operational Risk programs along with second line teams and implements required changes within CPM. The Corporate Insurance & Advisory team in this pillar identifies, procures, and manages corporate insurance needs for the firm and its investing businesses. The CPM Engineering team provides engineering solutions that enable the firm to manage third-party spend, data and automation, plan budgets, forecast financial scenarios, allocate expenses and support corporate decision making in-line with the firm’s strategic objectives.


Professionals in CPM have an analytical mindset, exhibit intellectual curiosity and are from diverse academic backgrounds. This role sits within the Spend Management pillar, within Product Enablement & Transformation.

The Product Enablement & Transformation team is a global team who enable Goldman Sachs to actively and effectively manage our vendor population, supply chain effectiveness, travel & expense processing & Source-to-Pay activity through the platforms we maintain within our architecture. Through excellent functional, project, program, and change management skills, along with a bias for becoming the subject matter or technical expert, this team seeks to fulfil the vision of our clients and partners with employees across platforms like Ariba, S4, Concur & Fieldglass. The Product Enablement & Transformation team work closely with senior leadership, process owners, Spend Management Engineering and our vendors to drive supply chain value and achieve Corporate Planning & Management’s objectives & key results

The role requires collaboration with different functions across the firm on a regular basis, an ability to work independently, and ability to interact with senior professionals across the firm. It also entails in-depth analysis and reporting for senior management, requiring diligence and a commercial mindset. The candidate is required to work closely with global counterparts. Should have excellent verbal and written communication skills.

Goldman Sachs is embarking on a journey to uplift our contract lifecycle management process. This includes delivering a contract repository, leveraging standard templates/clause libraries to assist in streamlining contract negotiation and execution and utilize inbuilt AI tools to abstract key information to be used both for risk assessment and commitment management across our third party vendors. This role will be at the center of that program

Job responsibilities will include, but are not limited to:

  • Initially, the role will be to create and gain consensus on the business case, building a detailed program plan, showing funding needs, resource needs, benefits, risks and opportunities. You will create a phased delivery plan, showing key milestones to deliver agreed outcomes and business benefits.
  • As part of the program leadership team, you will pioneer our execution of the program in partnership with our chosen CLM Vendor – iCertis – alongside any other Professional Services team we may choose to bring in. You will partner across Legal, Sourcing, Operations, Compliance, Tech Risk and other functions to drive consensus and champion the vision for the program.
  • As we transition to go live and beyond, your role will be to move into the Product Manager/Owner for iCertis. You will continue to partner with Sourcing, Legal and iCertis to stabilize the operational adoption, continue to enhance and develop the product and drive meaningful impact in this space
  • Be required to be involved in change across the E2E platform suite, including tools like Ariba Sourcing & Contracting, Buying & Invoicing, & SLP. You will need to utilize internally built applications to ensure our leadership and business stakeholders have access to up-to-date information and commitment transparency.
  • Support wider infrastructure priorities, standards and strategy globally as well as playing leadership roles across various forums or teams.
  • Own Product strategy for our Contract Lifecycle Management Product, primarily driving the platform strategy of iCertis, but also partnering across products, enriching data with other data from the data lake to deliver a seamless product experience.
  • Focus on user experience, seeking to refine the product and drive user-centric platform strategies to make the buying process seamless, orchestrated, controlled and transparent.
  • Adopt data-driven decision making to assist in driving application adoption and success.
  • You will look to constantly grow your knowledge and experience, staying close to industry trends and emerging technologies.
  • Prioritize flexibility and a ‘how can we make this work’ approach to the most difficult problems to solve.
  • You will become a deep subject matter expert.
  • Pro-actively work with the wider team on the day-to-day technical queries related to system logic and perform defect/data analysis as well as support specific audits, internal and external.
  • Communicate progress and relevant updates to project drivers, relevant functions and maintain key documentation of approvals where required


  • Strong functional skills with 6-8 years of experience in iCertis or similar CLM application.
  • Strong integration experience with other modules within SAP (Ariba, S4 HANA, Guided Buying, Concur)
  • 8+ years’ experience in Source to Pay, Program Management, Operations or similar.
  • Clear fundamentals of Source to Pay Process and should ideally have at least 6 years of hands on experience with iCertis
  • Have led at least one large scale platform deployment project in Professional Services space.
  • Knowledge on Agile change management and platforms like JIRA and Confluence or similar would be beneficial.
  • You will demonstrate strong techno-functional abilities in the S2P application suite, ideally specializing in Ariba alongside iCertis and be able to effectively navigate our S2P platforms and also lead identification of new/equivalent platforms & defining future state.
  • Flexible and focused work ethic to deliver in a global organization delivering both organizational and technical system changes.
  • Strong analytical skills and bias for using data to make decisions and confirm/set direction.
  • Excellent communication skills and ability to interact effectively with Cross-functional teams & present to senior leadership.
  • Ability to work across hierarchies and geographies, with flexible working style.
  • Strong accounting knowledge and experience in accounting processsarah b and understanding of ERP core processes. Highly motivated with ability to multi-task and remain organized in a fast paced environment
  • Experience in Financial Services industry will be beneficial but not required.
  • Technical and operational problem solving skills
  • Proactive, enthusiastic and team-oriented approach


At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

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