Are you passionate about digital consumer banking? We’re looking for an Associate to join our compliance monitoring team covering consumer banking. You will focus on building and managing a compliance monitoring program, designing controls to mitigate regulatory, consumer and reputational risks.

Our Impact

Our consumer compliance monitoring partners with all functional areas of the Consumer business and you will have responsibility in identifying, measuring, and mitigating risks. You will be involved in managing growing this business for the Firm.

How will you fulfill your potential:

• Conducting testing associated with key consumer business processes and consumer financial regulations.
• Identifying risk patterns and trends and determining focus areas for enhanced testing
• Read relevant regulations, policies and procedures to ensure an understanding of the objective and soundness of the methodology in addressing areas of risk
• Design test scripts to surface areas of risk in the business activities
• Frequent escalation, reporting and ongoing communication to the business and Consumer Compliance management is required in this role.
• Working with data to derive insight and identify key risk areas within the Consumer business functions
• Support compliance with U.S. consumer financial laws and regulations applicable to consumer products issued in the United States
• Support execution of the Firm’s compliance program for consumer banking operations, focusing on consumer facing processes
• Identify compliance risks associated with business processes and practices in areas related to consumer product and platforms
• Leverage technology to facilitate monitoring and reporting of compliance risk

Basic Qualifications:

• Minimum 3-5 years of experience, preferably in the financial services industry
• Bachelor's degree or equivalent military experience
• Excellent written and verbal communication skills with the ability to summarize observations and present in a clear, concise manner to peers, managers and Consumer Compliance management
• Ability to quickly grasp complex concepts, including global business and regulatory matters
• Expertise in delivering high quality work products, reflecting attention to detail and analytical prowess
• Ability to organize, plan and execute on key deliverables and to meet challenging deadlines
• Professional maturity and confidence in expressing a point of view
• Must be self-directed, organized, positive, driven, detail-oriented, and effective in a fast-paced, changing environment
• Excellent written and verbal communication skills with the ability to summarize observations and present in a clear, concise manner to peers, managers and senior Consumer Compliance management
• Ability to quickly grasp complex concepts, including global business and regulatory matters
• Professional maturity and confidence in expressing a point of view with senior management
• Experience automating collection of data and analysis of large data sets, including experience with data analytics and visualization applications (e.g. Excel, Tableau, Alteryx, Python)

Preferred Qualifications:

• Risk management experience in Compliance, Legal, Audit or related field
• MBA or JD a plus
• Subject Matter Expertise and practical experience in building out or managing compliance monitoring on U.S. consumer financial laws and regulations in areas such as billing statements, payments, changes in credit terms, and/or underwriting
• Project management experience with ability to build rapport, garner respect, and appropriately exercise judgment and decision making in a collaborative consensus-driven environment
• Management skills and ability to resolve conflicting situations
• Past experience building and maintaining key relationships, establishing and fostering a culture of stakeholder engagement, and leveraging strong communications skills to interact across global teams
• Knowledge of applicable U.S. federal and state consumer lending laws and regulations as well as industry association standards, including, among others, Truth in Lending Act (Reg Z), Equal Credit Opportunity Act (Reg B), Fair Credit Reporting Act (Reg V), UDAAP
• Operational knowledge of consumer banking industry and products
• Strong understanding of digital and retail focused businesses
• Strong relationship management skills with ability to deepen relationships and build partnerships across the business and key functional support areas like Internal Audit, Legal, Technology, and Risk
• Past experience building and maintaining key relationships, establishing and fostering a culture of stakeholder engagement, and leveraging strong communications skills to interact across departments and functions

Spanish fluency a plus