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Technical Program Manager, Data Center Operations

Google

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IT, Operations

Netherlands

Posted on Tuesday, May 23, 2023

Qualifications

Minimum qualifications:

Bachelor's degree in Electrical or Mechanical engineering, or equivalent practical experience.
Experience with industrial facilities and mission operations.

Preferred qualifications:

Experience in managing multi-team, multi-disciplinary, multi-country, and/or timezone projects.
Ability to use data to create impactful business cases/presentations.
Ability to lead cross-functionally and influence without authority.
Ability to manage multiple requests, and work in a fast-paced, multi-cultural environment.
Excellent investigative and problem-solving skills.

About the job

Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.

Using your extensive technical and leadership expertise, you manage various Engineering-specific programs and teams.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

Support operational programs in partnership with other regional and global program managers and in a consistent fashion throughout the EMEA region.
Act as technical liaison from the field to our Design, Construction, and Quality teams. Prioritize engineering efforts, influence technical solutions, and introduce products taking into account the field reality.
Develop and optimize business processes to improve operational efficiency with attention on cost control and strategic programs including change control, training, material management, vendor management, etc.
Find creative ways to optimize operating costs. Ensure that contractors and vendors are delivering quality services and that all Service Level Agreements (SLAs) are being met.
Develop and manage metrics. Collect and analyze data across a global infrastructure program for continuous improvement.

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