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Nu Advisory Partners

Sustaining Technical Program Manager, Fitbit



IT, Operations
Hanoi, Hoàn Kiếm, Hanoi, Vietnam
Posted on Tuesday, May 23, 2023

Please visit this for the Vietnamese-translated version of this role.


Minimum qualifications:

  • Bachelor's degree in Engineering or equivalent practical experience
  • 8 years of experience as a technical program manager, including 3 years of experience in the manufacturing industry
  • Project experience managing cross-functional technical teams and contract manufacturers

Preferred qualifications:

  • Master's degree or MBA in Engineering
  • 10 years of direct experience working and managing international Original Equipment Manufacturer (OEM) partners
  • Experience managing a cross-functional team in order to achieve new product objectives inclusive of quality, yield and cost
  • Experience with adhesive, glue, press, lamination process in high-volume and high-precision consumer electronics industry
  • Ability to speak Mandarin

About the job

Google's custom-designed equipment makes up one of the largest and most powerful computing infrastructures in the world. The Manufacturing Operations team is responsible for providing the manufacturing capability to deliver this state-of-the-art physical infrastructure. As a Manufacturing Engineer, you evaluate the product designs and create the processes, tools and procedures behind Google’s powerful search technology. When vendors build parts for our infrastructure, you’re right there alongside ensuring manufacturing processes are repeatable and controlled. You collaborate with Commodity Managers and Design Engineers to determine Google’s infrastructure needs and product specifications. Your work ensures the various pieces of Google’s infrastructure fit together perfectly and keep our systems humming along smoothly for a seamless user experience.

As a Sustaining Technical Program Manager, you will be the cornerstone of operations communication with technical cross-functional teams in the sustaining/mass production process. You will guide a team of professionals to ensure products are designed and built to Google’s standards. You will work in a fast-moving environment, as you work with teams to solve problems that hinder production line operations to improve the quality and productivity.

Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.


  • Act as the operations technical lead for consumer hardware products from Ramp through End of Life (EOL); identify and ensure ongoing technical risks are identified and mitigated or resolved
  • Manage the operations side for line layout, line bring up, fixture buy off, and line qualifications for ramp up
  • Drive Surface Mount Technology/Final Assembly, Test and Pack (SMT/FATP) assembly and automation process improvement, and responsible for cost and scrap reduction and end to end yield improvement
  • Review and fine tune assembly fixture Design for Manufacturing (DFM) to ensure quality and productivity
  • Lead cross-functional teams, Contract Manufacturers (CMs), and suppliers to conduct production and field failure analysis, Design of Experiment (DOE), control run, data analysis, and to provide final results/recommendations

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To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

At Google, we’re committed to building a workforce that is more representative of the users we serve and creating a culture where everyone feels like they belong. To learn more about our diversity, equity, inclusion commitments and how we’re building belonging, please visit our Belonging page for more information.

We welcome and encourage people who are expecting and/or parents-to-be to apply to this or any other role at Google.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles.