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Customer Engineer, Infrastructure Modernization, Google Cloud

Google

Google

Other Engineering, Customer Service
Lima, Peru
Posted on Tuesday, May 23, 2023

Please submit your resume in English - we can only consider applications submitted in this language.

Qualifications

Minimum qualifications:

  • Bachelor's degree in Computer Science, a related Software Engineering field, or equivalent practical experience.
  • 7 years of experience managing technical projects within the Infrastructure Modernization and cloud domains.
  • Experience in cloud computing (e.g., infrastructure, storage, platforms, data), cloud market dynamics and customer buying behavior.

Preferred qualifications:

  • Master's degree in Computer Science or a related technical field.
  • Experience with Relational Databases, NoSQL Databases, or Big Data technologies (e.g., Oracle, SQL Server, Postgres, Spark, Hadoop, other Open Source).
  • Experience in advanced areas of networking, including Linux, software-defined networking, network virtualization, open protocols, application acceleration and load balancing, DNS, virtual private networks and their application to PaaS and IaaS technologies.
  • Experience delivering technical presentations.

About the job

As the Customer Engineer, you will help customers make their work more productive, mobile, and collaborative. You will assist fellow members by problem-solving technical issues for our customers, and liaise with the Product Marketing Management and Engineering teams to stay up-to-date on industry trends and devise enhancements to Google Cloud products.

In this role, while working with the Business team to introduce Google Cloud to our customers, you will help prospective customers, existing customers, and partners understand the power of Google Cloud, develop creative cloud solutions, architectures to solve their business challenges, and problem-solve any potential technical roadblocks.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Inspire customers and peers to solve difficult problems with solutions.
  • Work with the team to identify and qualify business opportunities, identify customer technical objections, and develop a strategy to resolve technical blockers.
  • Manage the technical relationship with Google’s customers, including managing product and solution briefings, proof-of-concept work, and the coordination of additional technical resources.
  • Work with customers to demonstrate and prototype Google Cloud product integrations in customer or partner environments.
  • Recommend migration strategies, enterprise architectures, migration tools, and cloud infrastructure required to successfully implement a complete solution using best practices on Google Cloud. Travel to customer sites, conferences, and other related events.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

At Google, we’re committed to building a workforce that is more representative of the users we serve and creating a culture where everyone feels like they belong. To learn more about our diversity, equity, inclusion commitments and how we’re building belonging, please visit our Belonging page for more information.

We welcome and encourage people who are expecting and/or parents-to-be to apply to this or any other role at Google.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles.