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Customer Engineer, Small/Medium Business, Apigee, Google Cloud

Google

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Customer Service

Georgia, USA

Posted on Tuesday, May 23, 2023

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Austin, TX, USA.

Qualifications

Minimum qualifications:

Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience
Experience in development with Java and other languages (e,g.,JavaScript, Python, Node.js and other API related technologies.)
Experience with web services related standards such as HTTP, REST, SOAP, and OAuth.

Preferred qualifications:

Experience in Technical customer engineering a cloud computing environment or in a customer facing role (including working as a member of a professional services or systems engineering team)
Experience in architecture and developing software for scalable, distributed systems
Familiarity with middle-ware and cloud technologies like NOSQL datastores, Google Cloud, AWS, Azure and Mobile app development
Ability to lead architecture discussions and influence key decision makers around deployment topologies, scaling, performance and sizing

About the job

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

In this role, you will play a critical role in establishing credibility and confidence with our prospective clients, by demonstrating and proving value through our products, services, and thought leadership. You will work closely with prospective customers, leveraging technical aptitude and drive to envision, determine and communicate to serve customers unique needs.

Salary Range Info:

The US base salary range for this full-time position is $111,000-$163,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

Develop a strong working relationship with the customer’s technical staff and be able to gain their trust and credibility through your technical knowledge and subject matter expertise
Work closely with the Account Executive to align the technical requirements and the solution design with the customer's business drivers and demonstrate our unique value
Develop presentations and demos with a clear plan to take a prospect successfully through the evaluation process and turn them into a happy customer
Manage and lead the customer throughout the evaluation process through to closure
Coordinate and deliver RFP/I/Q responses and technical architecture solutions

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