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Customer Engineer, Small/Medium Business, Apigee, Google Cloud

Google

Google

Customer Service
Georgia, USA
Posted on Tuesday, May 23, 2023

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Austin, TX, USA.

Qualifications

Minimum qualifications:

  • Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience
  • Experience in development with Java and other languages (e,g.,JavaScript, Python, Node.js and other API related technologies.)
  • Experience with web services related standards such as HTTP, REST, SOAP, and OAuth.

Preferred qualifications:

  • Experience in Technical customer engineering a cloud computing environment or in a customer facing role (including working as a member of a professional services or systems engineering team)
  • Experience in architecture and developing software for scalable, distributed systems
  • Familiarity with middle-ware and cloud technologies like NOSQL datastores, Google Cloud, AWS, Azure and Mobile app development
  • Ability to lead architecture discussions and influence key decision makers around deployment topologies, scaling, performance and sizing

About the job

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

In this role, you will play a critical role in establishing credibility and confidence with our prospective clients, by demonstrating and proving value through our products, services, and thought leadership. You will work closely with prospective customers, leveraging technical aptitude and drive to envision, determine and communicate to serve customers unique needs.

Salary Range Info:

The US base salary range for this full-time position is $111,000-$163,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Develop a strong working relationship with the customer’s technical staff and be able to gain their trust and credibility through your technical knowledge and subject matter expertise
  • Work closely with the Account Executive to align the technical requirements and the solution design with the customer's business drivers and demonstrate our unique value
  • Develop presentations and demos with a clear plan to take a prospect successfully through the evaluation process and turn them into a happy customer
  • Manage and lead the customer throughout the evaluation process through to closure
  • Coordinate and deliver RFP/I/Q responses and technical architecture solutions

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

At Google, we’re committed to building a workforce that is more representative of the users we serve and creating a culture where everyone feels like they belong. To learn more about our diversity, equity, inclusion commitments and how we’re building belonging, please visit our Belonging page for more information.

We welcome and encourage people who are expecting and/or parents-to-be to apply to this or any other role at Google.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles.