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Customer Engineer, Infrastructure Modernization, Google Cloud

Google

Google

Other Engineering, Customer Service
Mexico City, Mexico
Posted on Tuesday, May 23, 2023

Please submit your resume in English - we can only consider applications submitted in this language.

Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.

Qualifications

Minimum qualifications:

  • Bachelor's degree in Computer Science, related technical field, or equivalent practical experience.
  • 10 years of experience in a technical sales engineer role in a cloud computing environment or customer facing role.
  • Experience in traditional data center architectures and components (e.g., servers, storage, backup, networking, and virtualization technology (e.g., hypervisors, elastic compute, and containerized infrastructure)).

Preferred qualifications:

  • Master's degree in Computer Science or a related technical field.
  • Experience with one or more of the following: public cloud platforms, infrastructure, storage, platforms.
  • Experience in areas of networking including Linux, software-defined networking, virtualization, open protocols, application acceleration and load balancing, DNS, virtual private networks and their application to PaaS and IaaS technologies.
  • Experience with deployment methodologies and technologies (e.g., Continuous Integration (CI), Continuous Deployment (CD), Chef, Puppet, Ansible).
  • Experience with operating systems, Linux system administration, or Enterprise applications.
  • Experience in security matter (e.g., authentication protocols, identity and access management systems, encryption, securing cloud architectures, network, end-points security).

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Customer Engineer, you will work with the sales team to introduce Google Cloud to our customers. You will help prospective, existing customers, and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, and problem-solve any potential technical roadblocks. You will also be part of a diverse team working in an environment of respect and inclusion where we promote equal opportunities to succeed.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Test and inspire customers and peers to solve problems with solutions leveraging a set of technical competencies.
  • Work with the team to identify and qualify business opportunities, identify customer technical objections, and develop a strategy to resolve technical blockers.
  • Manage the technical relationship with Google’s customers including managing product, solution briefings, proof-of-concept work, and the coordination of additional technical resources.
  • Work with customers to demonstrate and prototype Google Cloud product integrations in customer or partner environments.
  • Recommend migration strategies, enterprise architectures, migration tools, and cloud infrastructure required to successfully implement a complete solution using best practices on Google Cloud. Travel to customer sites, conferences, and other related events as required.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

At Google, we’re committed to building a workforce that is more representative of the users we serve and creating a culture where everyone feels like they belong. To learn more about our diversity, equity, inclusion commitments and how we’re building belonging, please visit our Belonging page for more information.

We welcome and encourage people who are expecting and/or parents-to-be to apply to this or any other role at Google.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles.