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Network Operations Engineer, Google Network Operations

Google

Google

Operations
Thornton, CO, USA
Posted on Wednesday, May 24, 2023

Qualifications

Minimum qualifications:

  • Bachelor's degree in a technical discipline or equivalent practical experience.
  • Experience with optical network installation, maintenance, and operations for a network service provider or enterprise networks.
  • Experience with TCP/IP network routing protocols and infrastructure.

Preferred qualifications:

  • Experience with Unix/Linux administration and scripting/coding.
  • Knowledge of transport networks, optical line systems and optical fibers.
  • Ability to employ good troubleshooting methodology and use of creative problem solving under pressure.
  • Ability to participate in shift work in a network operations center environment.
  • Excellent verbal and written communication skills.

About the job

Google is proud to boast a network that provides service to millions of Internet users around the world. The Network Engineering team is responsible for operating that network reliably and at scale. As a member of the team, you have a direct impact on design and feature enhancements to keep our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. Google's complex network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies. Keeping the network reliable ensures that our users stay connected with our suite of applications, products and services.

The Google Network Operations team is responsible for maintaining the most reliable and cost-effective networkwith an eye to the future to meet Google's demanding growth. We proactively monitor the network and repair issues whilst preventing impact to our customers.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

The US base salary range for this full-time position is $87,000-$126,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Respond to network outages by providing a diagnosis of Layer 1 to Layer 3 network errors and initiate and complete network repairs.
  • Use workflows and systems to diagnose optical Layer 1 and Layer 3 network issues to completion.
  • Participate in 24/7 global team shift rotations.
  • Provide remote support for field operations related to network repairs.
  • Interface with high-level customers communicating repair status and updates as needed.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

At Google, we’re committed to building a workforce that is more representative of the users we serve and creating a culture where everyone feels like they belong. To learn more about our diversity, equity, inclusion commitments and how we’re building belonging, please visit our Belonging page for more information.

We welcome and encourage people who are expecting and/or parents-to-be to apply to this or any other role at Google.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles.