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Chrome Enterprise Customer Engineer

Google

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Customer Service

Austin, TX, USA

Posted on Wednesday, May 24, 2023

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Boulder, CO, USA.

Qualifications

Minimum qualifications:

5 years of experience in project management working with cross-functional teams.
5 years of experience working with Enterprise operating systems including Chrome.
5 years of experience architecting and supporting software deployment for enterprises, primarily within Device Management solutions and end user computing.

Preferred qualifications:

Experience in the following areas of IT infrastructure: Networking (VPN, Wireless, protocols), Identity Management (SSO, SAML, ActiveDirectory), and Security (VPN, firewalls).
Experience with application delivery including: web application and integration (HTML5, JavaScript, CSS), VDI solutions (Citrix, VMWare, RDP), and Mobile Apps.
Experience with application development across web, Android, and Enterprise applications and services.
Familiarity with Android and Chrome (e.g., Linux system architecture/administration, Java/HTML5 development, Android development, ADB, etc.).

About the job

As a Chrome Enterprise Customer Engineer, you will engage with customers to understand their business and technical requirements. You'll support and train current partners and drive recruitment of new strategic partners. In this role, you will facilitate making customer's work more productive, mobile, and collaborative while helping colleagues problem solve key technical issues for our customers.

Chrome OS delivers quality computing at scale to provide universal and unfettered access to information, entertainment, and tools. Our mission is to empower anyone to create and access information freely through fast, secure, simple, and intelligent computing.

The US base salary range for this full-time position is $128,000-$192,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

Work with companies, partners, and government agencies to ease their transition to Chrome Enterprise, an enterprise solution encompassing Chrome Browser, Chrome OS, and management capabilities.
Work with the Sales Team to help customers and partners understand the power of Google Chrome in the Enterprise, explaining technical features, and problem-solving key technical issues.
Engage with customers to understand their business and technical requirements in order to present Google's most aligned product offering.
Liaise with the Product Management, Marketing, and Engineering teams to stay on top of industry trends and devise enhancements to Google's Chrome Platform.

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