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Account Manager, Branding, Large Customer Sales (English, Japanese)

Google

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Customer Service, Sales & Business Development

Tokyo, Japan

Posted on Wednesday, May 24, 2023

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Qualifications

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
3 years of experience in a digital marketing role or a similar role within the advertising industry or client side.
Ability to speak and write in English and Japanese fluently.

Preferred qualifications:

Experience working in online ad sales, business-development, marketing, and/or consulting sales.
Ability to deliver results and client services in a growing environment.
Ability to complete a large volume of work.
Excellent leadership, organization, communication, and teamwork skills
Excellent investigative and problem-solving skills.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

In this role, you will play the role of a consultant providing solutions to improve the business of your assigned clients or to solve their business challenges. You will use your marketing skills, problem-solving skills, and communication skills to make recommendations to clients on how they can develop their business by making better use of digital, especially in marketing, thereby becoming a trusted partner and contributing to the client's success.

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Responsibilities

Be a trusted business partner for client marketing solutions.
Provide excellent customer service to Google advertisers, identify, and solve client problems proactively and creatively.
Learn and work with Google ongoing development of advertiser products to optimize client campaign results.
Leverage resources, including optimization, marketing, and technical support. Identify opportunities to increase advertiser performance and investment.
Build relationships with customers and agencies and educate them on digital trends, digital marketing and any other information.

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We welcome and encourage people who are expecting and/or parents-to-be to apply to this or any other role at Google.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles.