Customer Engineer, Infrastructure Modernization, Google Cloud (English, Korean)

Google

Google

Other Engineering, Customer Service
South Korea · Seoul, South Korea
Posted on Wednesday, May 24, 2023

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Qualifications

Minimum qualifications:

  • Bachelor's degree in Computer Science or equivalent practical experience.
  • 7 years of experience in planning infrastructure modernization as a technical consultant, technical pre-sales engineer, or enterprise architect.
  • Experience in cloud migration, data-center migration, disaster recovery, virtualization, application/servers assessment, or discovery.
  • Ability to speak and write in Korean and English fluently.

Preferred qualifications:

  • Master's degree in Computer Science or other technical fields.
  • Experience with deployment methodologies and technologies (e.g., CI/CD, Chef, Puppet, Ansible).
  • Experience with helping customers design and build applications using open source or cloud-native databases.
  • Experience with developing scalable architectures using API management, microservice frameworks (e.g., Spring Cloud, Istio), container orchestration systems (e.g., Kubernetes, Cloud Foundry, Docker), and networking concepts (e.g., routing, VPNs, load balancers, and firewalls).
  • Knowledge of VMware technology stack (e.g., vSphere, vCenter, ESXi, vSAN, etc.).

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Customer Engineer, you will regularly answer questions about technical features, help customers design architectures, engage in proof of concepts, and troubleshoot potential roadblocks related to database migration and data back ends.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Make recommendations on the integration strategies, enterprise architectures, platforms, and application infrastructure needed to implement a complete solution providing advice to customers to optimize Google Cloud Platform effectiveness.
  • Support technical relationships with customers, product and solution briefings, proof-of-concept work, and the coordination and prioritization of solutions impacting customer adoption of Google Cloud.
  • Prepare and deliver product messaging in an effort to highlight the Google Cloud Platform value proposition, using techniques that include whiteboard and slide presentations, product demonstrations, white papers, and request for information (RFI) response documents.
  • Support local Sales teams in pursuit of key business opportunities and engage customers to address aspects of the data lifecycle.

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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles.