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Customer Engineer, Infrastructure Modernization, Google Cloud

Google

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Other Engineering, Customer Service

Chandler, AZ, USA

Posted on Wednesday, May 24, 2023

Qualifications

Minimum qualifications:

Bachelor's degree in Computer Science, related technical field, or equivalent practical experience.
10 years of experience as a technical sales engineer in a cloud computing environment or in a customer-facing role.
Experience in traditional data center architectures and components (e.g., servers, storage, backup, networking, and virtualization technology (e.g., hypervisors, elastic compute, and containerized infrastructure)).

Preferred qualifications:

Master's degree in Computer Science or a related technical field.
Experience with one or more of the following: public cloud platforms, infrastructure, storage, platforms.
Experience in areas of networking (i.e., Linux, software-defined networking, virtualization, open protocols, application acceleration and load balancing, DNS, virtual private networks and their application to PaaS and IaaS technologies).
Experience with deployment methodologies and technologies (e.g., Continuous Integration (CI), Continuous Deployment (CD), Chef, Puppet, Ansible).
Experience with operating systems, Linux system administration, or Enterprise applications.
Experience in security matter (e.g., authentication protocols, identity and access management systems, encryption, securing cloud architectures, network, end-points security).

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Customer Engineer, you will work with the team to introduce Google Cloud to our customers. You will help prospective, existing customers, and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve the business issues, and problem-solve any technical roadblocks.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $118,000-$177,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

Test and inspire customers and peers to solve problems with solutions leveraging a set of technical competencies.
Identify and qualify business opportunities, customer technical objections, and develop a strategy to resolve technical blockers.
Manage the technical relationship with Google customers including managing product, solution briefings, proof-of-concept work, and the coordination of additional technical resources.
Work with customers to demonstrate and prototype Google Cloud product integrations in customer or partner environments.
Recommend migration strategies, enterprise architectures, migration tools, and cloud infrastructure required to implement a complete solution using best practices on Google Cloud. Travel to customer sites, conferences, and other related events as needed.

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