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Product Quality Engineer, Google Cloud

Google

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Product, Quality Assurance

New Taipei City, Taiwan

Posted on Wednesday, May 24, 2023

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Qualifications

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
7 years of experience in Hardware Quality in server, PC, networking device, consumer electronics, automotive, or other commercial/industrial products.

Preferred qualifications:

Master's degree or PhD in Electrical Engineering, Industrial Engineering, or Mechanical Engineering.
American Society for Quality certifications (CQE, CQM, CRE, or CQA) or equivalent.
Knowledge of computing product development, manufacturing processes, test/debug methods, and experience with PCBA manufacturing and server computer system integrations.
Familiarity with quality methods and tools such as DFMEA/PFMEA, cause-effects diagrams, Pareto charts, control charts, scatter diagram, box plot, histogram, stratification, flow chart. 8D report.
Familiarity with IPC standards for PCBA (e.g. IPC-A-610) and with analysis tools (e.g., JMP, mini-tab).
Database query (SQL) and data analytics skills for field data analysis.

About the job

As the Product Quality Engineer, you will lead product related activities between internal engineering teams and suppliers for the end-to-end product lifecycle. This includes identifying and managing risks and communicating project goals to stakeholders. You will join the team responsible for setting and managing the product quality standards and metrics for Google’s Data Center equipment.

In this role, you will use tools and techniques to introduce new products and manage sustaining products, and work with and lead a cross-functional team in successfully driving product improvements through the entire product lifecycle. You will create the processes, tools, and procedures to help continuously improve our products and manufacturing process. You'll analyze the product field performance data from the Data Center, and provide analysis and actionable enhancement to improve product quality and reliability. You will work very closely with various highly skilled design and manufacturing engineering teams, product operations, and supply chain teams to ensure the product represents the very best of Google's brand and ensures a quality of service beyond today’s standards.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

Lead and manage the product hardware quality for Data center hardware infrastructure through out the product lifecycle, including qualification through manufacuring test and data center deployment, life cycle management and change management, additional supplier/production site and line qualification, to ensure consistent quality that meets Google standard.
Provide technical leadership, set priorities, and drive resolution of complex technical issues for a robust product quality and predictable field deployment.
Analyze manufacturing and field quality/reliability data to extract actionable insights and areas of opportunity for continuous improvement.
Initiate, drive, and implement innovative product, process, tools development/improvement projects, independently and in a cross-functional environment.
Monitor, review, and present product performance data and metrics to stakeholders in a concise and clear way that enables data-driven decision making.

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