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Sustaining Operations Program Manager, Fitbit



Hanoi, Hoàn Kiếm, Hanoi, Vietnam
Posted on Wednesday, May 24, 2023

Please visit this posting for the Vietnamese-translated version of this available role.


Minimum qualifications:

  • Bachelor's degree in Mechanical or other engineering discipline or equivalent practical experience
  • 10 years of experience in manufacturing in electronics,
    wearable devices, or computer consumer hardware with experience in Final Assembly, Test and Pack and Surface Mount Technology processes
  • Ability to speak and write in English fluently

Preferred qualifications:

  • Master's degree in Industrial Engineering, Supply Chain, Operations Research, Operations Engineering or a relevant field
  • Experience in the consumer technology market and with OEMs, Original Device Manufacturers (ODMs), and third-party suppliers
  • Experience working with global and cross-functional internal or external teams
  • Ability to work in a fast-paced environment and achieve goals
  • Excellent analytical, quantitative reasoning, problem-solving, creativity, and strategic skills
  • Ability to speak and write in Mandarin fluently

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.


  • Drive factory operational readiness by leveraging partner resources, as well as ongoing efficiency and improvement across factories from ramp to End of Life (EOL)
  • Work with OEM partners to ensure performance goals for End to End Yield, Scrap Cost, Quality, Turn Around Time and Throughput are met or exceeded from ramp to EOL
  • Anticipate, communicate, and mitigate operational risk, and work closely with OEMs to manage line bring-ups, qualification, material availability, and quality issues. Secure correct level of capacity based on quarterly and weekly forecast and horizons
  • Lead communication plans with cross-functional operations and demand planning. Adapt plans based on changing requirements
  • Coordinate with OEM and Operations teams to prioritize shipments or orders, ensure orders ship clearly as scheduled and that OEM reporting is accurate and timely. Manage Excess and Obsolete tracking and secure destruction

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

At Google, we’re committed to building a workforce that is more representative of the users we serve and creating a culture where everyone feels like they belong. To learn more about our diversity, equity, inclusion commitments and how we’re building belonging, please visit our Belonging page for more information.

We welcome and encourage people who are expecting and/or parents-to-be to apply to this or any other role at Google.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles.