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Technical Program Manager, Devices and Services

Google

Google

IT, Operations
New Taipei, Banqiao District, New Taipei City, Taiwan
Posted on Wednesday, May 24, 2023

Google welcomes people with disabilities.

Qualifications

Minimum qualifications:

  • Bachelor's degree in Mechanical, Electrical, or Industrial Engineering, or equivalent practical experience.
  • 6 years of experience in a product quality position developing consumer electronics, or medical devices.

Preferred qualifications:

  • Experienced in driving decision making through influence and communication, working cross-functionally, and presenting to executive leadership.
  • Experience in Program Management best practices: role and responsibility definition, work breakdown structures, project tracking, etc.
  • Knowledge of mechanical design/electronics schematics/design quality review with functional Engineering team.
  • Knowledge of consumer hardware development, manufacturing processes, vendor relations, and working with Contract Manufacturers.
  • Understanding of functions across Project teams.
  • Excellent verbal and written communication skills with the ability to communicate, drive results, and accountability from local and remote teams across the globe.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

As a Product Quality Technical Program Manager, your ultimate goal is to represent the customer in New Product Introduction (NPI) to help launch Fitbit devices. You will drive quality in product development and lead complex projects from concept to launch. You'll explain your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.

Responsibilities

  • Own product quality strategy and execution for Fitbit’s line of devices.
  • Lead cross-functional teams on quality initiatives by taking on ambiguity, building consensus, and driving decision making through influence at all levels of the company.
  • Track quality Key Performance Indicators (KPI)s through development and drive mitigation plans to achieve program objectives. Incorporate lessons learned from in-market products into design and process improvements for next-generation products.
  • Understand detailed implications of decisions and recommendations, and be able to communicate quality impact to the product development team, all the way up to the executive leadership.
  • Ability to travel internationally up to 25% of the time.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

At Google, we’re committed to building a workforce that is more representative of the users we serve and creating a culture where everyone feels like they belong. To learn more about our diversity, equity, inclusion commitments and how we’re building belonging, please visit our Belonging page for more information.

We welcome and encourage people who are expecting and/or parents-to-be to apply to this or any other role at Google.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles.