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Program Manager, Global Server Operations Service Delivery



Mumbai, Maharashtra, India
Posted on Wednesday, May 24, 2023


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience in program or project management.
  • Experience with network design, installation and maintenance for service providers, or enterprise networks.

Preferred qualifications:

  • Experience with hardware design and maintenance for service providers, or large data center.
  • Experience with co-location and large-scale Data Center operations.
  • Program management experience with global, cross-functional teams.
  • Experience with operations third-party co-location environments.
  • A broad understanding of network theory and server technologies.
  • Network, Electrical, Industrial, Mechanical, or other Engineering background.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As the Program Manager at Google, you lead complex, multi-disciplinary engineering projects. You will plan requirements with internal customers and user projects through the entire project lifecycle which includes managing project schedules, identifying risks, and communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers. You will manage projects of various size and scope, identifying future opportunities, improving processes.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.


  • Plan, schedule, and execute projects to add, move, and refactor data center infrastructure capacity for internal customers.
  • Initiate projects to address process gaps and optimize how work is performed.
  • Provide input and feedback from the field into new product development efforts.
  • Keep main stakeholders informed about current work, discuss strategic decisions, and directions with them.
  • Contribute to focus area strategy and set strategy for smaller local groups.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

At Google, we’re committed to building a workforce that is more representative of the users we serve and creating a culture where everyone feels like they belong. To learn more about our diversity, equity, inclusion commitments and how we’re building belonging, please visit our Belonging page for more information.

We welcome and encourage people who are expecting and/or parents-to-be to apply to this or any other role at Google.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles.