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Director, User Experience Research, Search

Google

Google

Design
Mountain View, CA, USA
Posted on Wednesday, May 24, 2023

Qualifications

Minimum qualifications:

  • Bachelor's degree in Research, Computer Science, Machine Learning, Information Systems, or equivalent practical experience.
  • 15 years of experience managing research, insights, and content design teams.

Preferred qualifications:

  • PhD in Human-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Information Science, or a related field.
  • Experience influencing strategic decision-making via research insights and perspectives.
  • Experience applying a diverse set of research methodologies (e.g., interviews, focus groups, field and lab studies, diary study and surveys) and an understanding of their limitations.
  • Consumer experience with personalization or social platforms.
  • Excellent leadership skills, and ability to lead research in an ambiguous space, working to define methods and approaches.

About the job

As the Director of User Experience Research for Search, you will be leading the user research team and the content design team to drive amazing Google Search experiences, managing the practical needs of product development with building a foundational knowledge base covering all facets of user needs, motivations, and desired experiences along the search journey. You'll be the strategic partner to Product Management, Design, and Engineering leadership.

As a leader, you will guide the team through career development, ensure they protect time for innovation, and foster connections to larger Google initiatives. You will build and develop teams where diversity of thought is the expectation.

In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.

The US base salary range for this full-time position is $246,000-$361,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Lead and manage a team of researchers developing insights for search-related topics and a team of content designers develop trustworthy, personalized, content for Search users.
  • Prioritize research in conjunction with our partners, raise the quality bar for research methods/communication within the team and across Google.
  • Partner with Search UX, Engineering, and Product Management leadership to develop strategy, perspective, and narrative around Search that is user-centered and backed by research.
  • Partner with Design and teams across Google to develop research-informed best practices around building for Search and exchange insights and build communities of research practice around the commerce organization.
  • Plan, allocate, and advocate for resources across the team’s primary areas of responsibility, working with leadership to ensure alignment across the wider team.

    Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

    To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

    At Google, we’re committed to building a workforce that is more representative of the users we serve and creating a culture where everyone feels like they belong. To learn more about our diversity, equity, inclusion commitments and how we’re building belonging, please visit our Belonging page for more information.

    We welcome and encourage people who are expecting and/or parents-to-be to apply to this or any other role at Google.

    Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles.