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Seller Experience Program Manager, Google Cloud

Google

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Operations

San Francisco, CA, USA

Posted on Thursday, May 25, 2023

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Francisco, CA, USA; Austin, TX, USA.

Qualifications

Minimum qualifications:

Bachelor's degree or equivalent practical experience
5 years of experience in program or project management
Experience collaborating with engineering, systems, and operations teams
Experience designing sales workflows, processes, and systems requirements

Preferred qualifications:

Master’s degree
Six Sigma or PMP certified
Experience in executing cross-functional strategic and operational initiatives
Excellent business acumen, and the ability to successfully navigate and influence executive stakeholders within a complex business environment
Distinctive problem-solving and project management skills

About the job

As a Seller Experience Program Manager, you are the subject matter expert on tools and processes used by SMB sellers, customer engineers, and partner sales managers. In this role, you will assess current workflows and tools to develop a strategy to improve the experience of SMB customer-facing roles. You'll combine quantitative and analytical difficulty with business acumen to design optimal sales workflows and drive internal tools development. Additionally, you will work cross-functionally, partnering both internally and externally to develop and execute strategy. You will have exposure and visibility to executives and be sought out as a trusted advisor by cross-functional teams.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $136,000-$203,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

Develop business cases and business models for new GCP scaled growth initiatives alongside marketing, operations, data science, and product stakeholders.
Plan requirements with internal stakeholders and lead working groups to usher projects through their entire lifecycle, building clear roadmaps for cross-functional team members.
Understand our GCP SMB, startup, and digital native customers and their needs. Represent their perspectives in internal strategy, and plan sessions in discussions with partners.
Participate in SMB strategic planning, impact tracking, and forecasting for new scaled growth initiatives.

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