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Customer Engineer, Small/Medium Businesses, Google Cloud (Mandarin)

Google

Google

Customer Service
Singapore
Posted on Friday, May 26, 2023

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

Qualifications

Minimum qualifications:

  • Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
  • Experience with cloud computing concepts (e.g., Big Data, Platform-as-a-Service (PaaS) and Infrastructure-as-a-Service (IaaS) technologies).
  • Experience with presenting and delivering technical pitches.
  • Ability to speak and write in Mandarin fluently to engage and support Mandarin-speaking customers to navigate industry standards.

Preferred qualifications:

  • Experience as a technical sales engineer in a cloud computing environment.
  • Experience with compute infrastructure and networking concepts including routing, VPNs, load balancers, and firewalls.
  • Experience in data and information management as it relates to big data trends and business issues.
  • Experience using and/or managing databases.
  • Ability to learn, understand, and work with new emerging technologies, methodologies, and solutions in the Cloud/IT technology space.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

In this role, you will help shape and execute technical business strategies, acting as an advisor to our clients and helping to realize business value from Google Cloud. You will assist the Business team by problem-solving key technical issues for our customers, with the Product Marketing Management and Engineering teams to stay up-to-date on industry trends and to devise enhancements to Google Cloud products.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Work with account executives to explore opportunities and set the opportunity pursuit strategy. Develop the strategy to resolve technical impediments and scoping out migration workloads.
  • Be responsible for technical aspects of solutions (e.g., managing product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources).
  • Work with Google Cloud products to demonstrate and prototype integrations in customer/partner environments.
  • Prepare and deliver product messaging in an effort to highlight Google Cloud value proposition using techniques to include whiteboard and slide presentations, product demonstrations, white papers, trial management, and documents.
  • Translate technical concepts to non-technical and executive Mandarin-speaking audiences.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

At Google, we’re committed to building a workforce that is more representative of the users we serve and creating a culture where everyone feels like they belong. To learn more about our diversity, equity, inclusion commitments and how we’re building belonging, please visit our Belonging page for more information.

We welcome and encourage people who are expecting and/or parents-to-be to apply to this or any other role at Google.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles.