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Senior UX Researcher, Fitbit

Google

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Design

Warsaw, Poland

Posted on Friday, May 26, 2023

Qualifications

Minimum qualifications:

Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, a related field, or equivalent practical experience.
Experience working with researchers, designers, product managers, and engineers across product areas/teams.
Experience with research methods in an applied setting.
Experience leading design projects and managing people or teams.

Preferred qualifications:

Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a related field.
Experience leveraging qualitative and quantitative research methods and analysis techniques in diverse interdisciplinary environments.
Experience with hardware and software.
Ability to manage multiple projects concurrently, and adapt to changing schedules and priorities.
Ability to turn research insights into actionable recommendations for product roadmap and strategy.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

Fitbit’s wide range of innovative products, including smartwatches, trackers, and a smart scale, help people lead healthier, more active lives by empowering them with data, inspiration, and guidance to reach their health and fitness goals. Coupled with our leading software and Fitbit Premium, our immersive platform experience delivers personalized experiences, insights, and guidance to support our users’ health and wellness. Fitbit’s mission has always been to help make everyone in the world healthier and now, as part of Google we’ll be able to make health even more accessible to everyone.

Responsibilities

Plan, design, and conduct UX research to inform requirements, evaluate concepts, and assess usefulness and usability of projects.
Communicate research agenda with cross-functional partners, understanding and balancing business requirements and technical constraints with user needs.
Drive changes through research. Make research findings convincing and actionable for research experts and non-experts.
Coordinate with cross-functional team members to understand and prioritize UX research needs.

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