Digital Strategy Lead, Accelerated Growth (English, Japanese)
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- Bachelor's degree or equivalent practical experience.
- 2 years of experience in account management, sales, or marketing.
- Experience developing and pitching solutions through various channels (e.g., over the telephone, email, in-person meetings) to potential customers.
- Ability to speak and write in English and Japanese fluently.
- Experience in sales in a technology, advertising, media sales, and/or internet environment.
- Experience with Google Ads and YouTube account management, managing advertising and/or media campaigns.
- Experience in media across a variety of platforms (e.g., TV, Radio, Print, Sponsorship, etc.).
- Experience managing multiple accounts simultaneously in detail with the ability to strategically assess and solve client needs via sales techniques, including effective questioning, objection handling, and competitive selling.
- Experience influencing advertisers, agencies, and clients including C-level stakeholders.
- Ability to succeed in a rapidly changing environment with excellent problem-solving, creative thinking, and analysis skills.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.
- Manage a portfolio of businesses by understanding growth drivers, identifying opportunities for growth, managing risks, and building quarterly plans for achievements.
- Drive customer growth by delivering an outstanding customer experience and achieving customer business/marketing goals. Engage, support, and build relationships with customers.
- Own the full cycle business process by driving customer outreach, business presentations, solution implementation, and performance evaluation. Partner closely with the internal SMB Account Manager team to pitch and accelerate business growth.
- Coach teammates in the organization proactively to expand skills that cultivate customer growth and contribute to overall team success.
- Lead and strengthen executive-level relationships through key C-level meetings, business reviews, and speaking engagements.
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At Google, we’re committed to building a workforce that is more representative of the users we serve and creating a culture where everyone feels like they belong. To learn more about our diversity, equity, inclusion commitments and how we’re building belonging, please visit our Belonging page for more information.
We welcome and encourage people who are expecting and/or parents-to-be to apply to this or any other role at Google.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles.
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