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Program Manager, Reverse Logistics, Devices and Services

Google

Google

Operations
Mountain View, CA, USA
Posted on Friday, June 23, 2023

Qualifications

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in program or project management.
  • Experience in business process management.

Preferred qualifications:

  • Experience in managing and implementing transformational supply chain systems.
  • Knowledge of data analysis and business intelligence reporting.
  • Knowledge of hardware product lifecycle, supply chain, product operations, and new product design.
  • Ability to work with cross-functional teams, leadership and external vendors.
  • Ability to operate in a fast-paced environment and manage priorities and deadlines.
  • Excellent program management, people management, and time management skills.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.

The Reverse Logistics team at Google is responsible for delivering innovative and cost effective post-sales experiences for products that stretch from Phones to Tablets to Accessories.

In this role you will have the opportunity to shape the future of our data, tools, and analytics for scalability. You will align reverse logistics business needs to our data and systems needs. You will be in charge of managing technical projects, prioritizing requirements, defining roadmaps, managing schedules, influencing stakeholders, identifying risks and clearly communicating goals and progress to all stakeholders.

Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices & Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices & Services team is making people's lives better through technology.

Additional Information:

The US base salary range for this full-time position is $114,000-$167,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Establish systems and dependent processes to manage and improve reverse logistics initiatives through the entire program lifecycle including managing business requirements and project schedules, identifying risks and clearly communicating them to all project stakeholders.
  • Develop training plans for users of existing tools and manage backlog feedback for future capability prioritization and continuous improvement.
  • Advise external partners and internal stakeholders on technical solutions and strategies to enable strategic initiatives.
  • Structure and execute analyses required to synthesize learnings and craft clear and compelling executive presentations across product, engineering, and partner leadership.
  • Drive key performance indicators and dashboards for the leadership team. Provide ad hoc data-driven strategy recommendations to leadership based on analysis, experience, and judgment.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

At Google, we’re committed to building a workforce that is more representative of the users we serve and creating a culture where everyone feels like they belong. To learn more about our diversity, equity, inclusion commitments and how we’re building belonging, please visit our Belonging page for more information.

We welcome and encourage people who are expecting and/or parents-to-be to apply to this or any other role at Google.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles.