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Quality Analyst, YouTube Global Vendor Operations



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IT, Operations, Quality Assurance
Hyderabad, Telangana, India · Bengaluru, Karnataka, India
Posted on Saturday, February 3, 2024
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Bangalore, Karnataka, India.

Minimum qualifications:

  • Bachelor's degree in Education, Instructional Design, a related field, or equivalent practical experience.
  • 4 years of experience in support operations or enabling vendor operations
  • Experience structuring agent quality programs and performing deep analytical work with data

Preferred qualifications:

  • Experience collecting, synthesizing, analyzing, and visualizing sources of data used to derive insights and form recommendations to improve operational efficiency.
  • Experience with dashboard tools such as SQL, Dremel, or Tableau.
  • Ability to create quality assurance processes that audit performance.
  • Ability to foresee and fix process gaps.
  • Ability to work with vendor partners and encourage collaboration.
  • Excellent project management skills with the ability to plan, coordinate and execute assigned tasks.

This job is no longer accepting applications

See open jobs at Google.