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Director, Enforcement and Operations, YouTube Trust and Safety

Google

Google

Operations
Hyderabad, Telangana, India
Posted 6+ months ago

Minimum qualifications:

  • 15 years of experience in internet services, process improvement, or customer support.
  • 10 years of experience managing individuals, managers, and teams, and coaching and developing a team.
  • 10 years of experience delivering global operations against core metrics, identifying and executing process improvements in business operations, support operations, or management consulting roles.
  • Experience with executive communication, and influencing and building cross-functional relationships.
  • Experience using data to drive strategy and business action.
  • Ability to work non-standard work weeks as escalations require.

Preferred qualifications:

  • Advanced degree in related field (i.e., general business, operations management, analytical, technical).
  • Experience or interest in content policy or anti-abuse operations.
  • Ability to work in a rapidly-changing industry and manage ambiguity while minimizing uncertainty through quantitative insights. Ability to manage in a dynamic environment.